Country People Manager at Voluntary Service Overseas

Job Description

Responsible to: CD with a matrix reporting to the Regional People Manager Responsible for:
Staff: IT Champion,International and National Volunteers (Administrative Support) VSO Mozambique Staff Consultants (Administative Support)
Location, Group & Function: Maputo - Mozambique, People Group

Responsibilities

Recruitment and Selection: Work with the CD/HOP/HoPI/PMs to develop a proactive resourcing plan for employee and volunteer vacancies, ensuring it attracts high caliber candidates. Ensure that global processes are followed for resourcing, induction and succession planning. Support HoPI/HoP/PMs and partners with the development of effective placement documentation and coach and advise on all aspects of resourcing where required.

Learning and Development: Ensure all new employees engage with induction programmes fully during probation periods. Work with Regional People Manager and CD/HOP/HoPI to develop an annual calendar of events, manage links to global training solutions and programmes. Conduct workshops and training sessions as required. Manage the in country training for volunteers, working closely with HoPI, HoP, Programme Managers (PMs) and the Regional PM. Build engagement and leadership at all levels, ensure VSO people, leaders and managers in the country office are engaged, empowered, inspired and equipped with a capacity and capability required for the country office to facilitate development and positive changes through accompaniment, coaching and mentoring to influence and delivery sustainable changes and impacts, become People First practitioners to foster a people-first, inclusive, gender-sensitive, resilient and accountable culture and trusted working environment with a country leadership, learning and development and engagement plan in place.

Systems and Management Information: Responsible for maintainance of all perosnel records for staff and volunteers (hard copies and SalesForce record), and SF support. Work with the transaction center to
ensure people data administration (for employees and volunteers) is undertaken.

Skills, knowledge and experience

Work Management and Problem Solving - self-organised with ability to manage time and tight schedules, working effectively under pressure and support team members with prioritization.
Ability to work on own initiative, with a solution approach to problem solving. Strong level of attention to detail. Demonstrable commitment to excellent customer services.

Volunteering for Development - Understanding and valuing the role of volunteering for development. Familiarity with diverse models of volunteer engagement and the volunteer journey – proven ability to leverage volunteer engagements to deliver social change outcomes. Personal experience of volunteering for development is a significant plus.

Financial and Risk Management - Strong financial and risk management skills (including ability to understand and work with restricted funds and full cost recovery concepts, and project funding issues); understanding of financial
management policy and excellent budget monitoring and management skills.

Information Technology - Good level of computer skills (Windows, Excel, Power Point, Word, Outlook, Internet).

Flexibility to adapt to new situations, with a positive attitude to working in an international organisation.

Travel requirement: Able to travel in a rural area in country and internationally occasionally and spend time away from work- base location and home.

Commitment to VSO’s mission, values, People First principles and core approaches (Social Inclusion and Gender, Social Accountability, and Resilience).

Desirable:

Project management experience.

VSO has zero tolerance of abuse and exploitation of vulnerable people. We expect all our employees/volunteers to ensure we are protecting children, young people and vulnerable adults from harm and abide by our safeguarding policy