Credit Control Manager at Safal Group

Key Responsibilities

Credit Control & Collections

• Oversee daily credit control operations for Mabati Rolling Mills (MRM) and Safal Building Systems (SBS) to ensure monthly collection targets are met.
• Follow up with customers to ensure timely settlement of outstanding balances.
• Monitor and achieve cash collection and debtor days (DSO) targets.
• Identify changes in payment patterns and proactively recommend actions to minimize credit risk.
• Handle billing disputes and negotiate payments within agreed terms.
• Maintain positive customer relationships and effective account management.

Reporting & Compliance

• Prepare cash flow forecasts and credit management reports.
• Ensure all transactions comply with company policies and regulatory requirements.
• Ensure monthly reporting deadlines are met.
• Issue monthly client statements and correspondence as required.
• Provide accurate advice and timely resolution on credit control queries.

Governance & Risk Management

• Recommend irrecoverable debts for write-off in line with policy and present quarterly proposals to the Credit Committee.
• Coordinate, minute, and follow up on monthly Credit Review Committee meetings.
• Engage internal stakeholders to resolve outstanding balances and improve collections.

Process Improvement & Capability Building

• Support the development and implementation of credit control systems, policies, and procedures.
• Develop credit management capability within the team.
• Stay updated on emerging credit management practices and techniques.

General

• Perform any other duties as assigned by the line manager.

Requirements

Qualifications

• Bachelor’s Degree in Commerce, Finance, Accounting, or a related field.
• CPA (K) certification – mandatory.
• MBA – added advantage.
• Professional registration with ICPAK – added advantage.

Experience

• Minimum of 15 years of general work experience.
• At least 5 years in a similar role or discipline.
• Experience within the manufacturing industry is required.

Key Competencies & Skills

• Strong analytical and problem-solving skills.
• Persuasive with excellent negotiation ability.
• Effective planning and organizational skills.
• Conflict resolution and stakeholder management.
• Excellent verbal and written communication skills.

Languages

• Proficiency in English.
• Proficiency in Kiswahili.

Computer Literacy

• Strong working knowledge of Microsoft Office applications.
• Experience using ERP systems, preferably SAP FICO & SD.

Personality Profile

• Positive and proactive attitude.
• Works well in a fast-paced environment.
• Achievement-oriented and results-driven.
• Energetic and enthusiastic.
• Self-motivated and focused.
• Demonstrates a high level of integrity.

Additional Requirements

• Strong understanding of Letters of Credit and other banking instruments.
• Knowledge of Bank Guarantees and Personal Guarantees.
• Ability to analyze and interpret financial statements.