Credit Control Officer at Abyssinia Group Of Industries

Role Purpose

• Based at our Head Office, you will manage the end-to-end credit control process for all plants and depots, ensuring timely collection of receivables, minimizing bad debts, and maintaining healthy cash flow while preserving customer relationships.
• You will be the central link between Sales, Plant Dispatch, and Finance.

Key Responsibilities

• Assess creditworthiness of new and existing customers; set and review credit limits in line with company policy
• Monitor customer accounts across all plants/depots; ensure invoices are issued accurately and dispatched on time
• Perform daily debtors ageing review and execute collection calls, emails, and site visits to recover overdue amounts
• Reconcile customer accounts monthly and resolve disputes/queries with Sales and Plant teams to unlock payments
• Prepare weekly cash collection forecasts and DSO/overdue reports for management
• Follow up on post-dated cheques, RTGS, and EFTs; allocate receipts accurately in ERP
• Initiate escalation for defaulting accounts: payment plans, stop-supply requests, or legal referral per policy
• Support month-end close: debtors reconciliations, bad debt provisions, and sales cut-off checks
• Maintain customer master data and ensure compliance with credit policy and KRA ETR requirements

Requirements

• Diploma/Degree in Accounting, Finance, Credit Management, or related field. CCP/CPA Part II is an added advantage
• Minimum 3 years in credit control/debt collection, preferably in manufacturing, construction, or FMCG with multi-site/head office experience
• Proficient in ERP systems – SAP,Advanced Excel required – ageing analysis
• Strong understanding of credit policy, debt recovery process, and legal remedies for default. Familiarity with construction/steel sector payment cycles
• High attention to detail, firm but professional negotiation skills, persistence, integrity, ability to manage high volume accounts
• Experience handling hardware dealers, contractors, and project-based clients is highly desirable

What We Offer

• Competitive salary based on experience
• Central role driving company cash flow across all operations
• Exposure to group-level finance, sales, and ERP systems