Credit Control Officer at Aga Khan Hospital Kisumu

The successful candidate will be expected to ensure a provision of quality and efficient services to our customers and to safeguard the Hospital revenue collection on the bills incurred by the clients, resolving all issues raised internally and externally about the outstanding bills and to ensure patients discharge process and clearance are done properly.

Key Responsibilities

• Quality customer care by ensuring the client is at ease and recognized while at the hospital
• Ensure standard and smooth flow of the processes and procedures
• Complete dispatch of invoices for claims to finance office.
• Accountability of invoices generated as per the undertaking letters and cash payments.
• To ensure the rebated amount is reflected in the bill.
• To ensure delivery of cost-effective services.
• To deliver quality services in the operations.
• To drive customer service excellence

The requirements

• Bachelor of Commerce (Accounting/Finance Option), CPA II or equivalent
• Proficient in MS Office Suite
• Formal training in customer care or equivalent demonstrated.
• A minimum of 2 years’ experience in Hospitals Credit Control