Credit Control Officer at Alternate Doors

Job Purpose

• This role will be responsible for overseeing the collection of customer accounts, assessing creditworthiness, maintaining accurate records of financial transactions, and managing overdue payments. The job holder will work closely with the sales and finance departments to ensure credit policies are adhered to and resolve payment issues efficiently.

RESPONSIBILITIES

• Debt Management: Proactively collect debts from company debtors and ensure timely payments.
• Credit Assessment: Evaluate credit requests and customer creditworthiness to determine appropriate terms and conditions.
• Reconciliation & Reporting: Regularly reconcile customer accounts and prepare receivable reports.
• Payment Processing: Post and allocate customer payments from various platforms (e.g., M-PESA, banks, cheques).
• Audit Support: Provide documentation for internal and external audits and implement recommended improvements.
• Customer Interaction: Respond to customer and sales team inquiries, issue statements, and coordinate with stakeholders on payment plans.

Petty Cash Management:

• Fund Oversight: Handle petty cash accounts for HQ, retail shops, and other operational units, ensuring sufficient funds are available.
• Transactions & Reconciliation: Disburse cash for authorized expenses, maintain accurate transaction records, and reconcile the petty cash fund.
• Compliance & Reporting: Monitor adherence to petty cash policies, process reimbursement requests, and prepare periodic usage reports.
• Audit & Discrepancy Resolution: Perform spot checks, assist with audits, and address discrepancies promptly.

Additional Responsibilities:

• Support payable accountants with invoice postings.
• Reconcile retail shop daily transactions.
• Perform other duties as assigned by the supervisor.

QUALIFICATIONS

• Bachelor’s degree in finance, accounting or related field.
• Minimum of CPA Part 2 
• 5 years’ related experience in a busy retail environment.
• Good understanding of credit polies.
• Ability to work independently and as part of a team.
• Excellent written and spoken communication skills.