Credit Controller at AAR Hospital

Duties and Responsibilities

• Ensuring stability of cash flows for operational and investment purpose through attaining monthly collection budget.
• Facilitating effective billing and revenue capture.
• Overseeing all accounts and customer relationship management.
• Undertaking account reconciliation and sending out timely client statements letters as per the hospital’s credit control policy and timelines.
• Handling patient disputes regarding bills and negotiating to bring payment within the agreed terms.
• Handling disputed bills with insurances and negotiating to bring payment within the agreed terms.
• Championing customer service excellence and continual improvement.
• Identifying changes in payment patterns and proposing action to avert indebtedness.
• Developing credit management capacity within the department.
• Maintenance of all contracts signed with all hospital debtors.

Qualifications

Education

• Bachelor of Commerce in Finance, Accounting, or a related field
• Professional qualifications such as Certified Public Accountants (CPA) K/ACCA/CCP

Job Experience

• Five years working experience, with two years as a Credit Controller.

Membership

• Membership with Institute of Certified Public Accountant of Kenya
• Good understanding of IFRS, local tax regulations and statutory financial accounting and reporting.

Key Competencies - Skills/ Knowledge/ Aptitude

• Expert knowledge in credit management.
• Strong leadership skills.
• Strong work ethics
• Sound problem solving and decision-making skills.
• Refined customer service skills.
• Excellent negotiations skills
• Conversant with accounting packages and accounting software