Credit Controller (Corporate division) at CFAO Motors Kenya limited (Formerly Toyota Kenya)

Job Purpose

The Credit Controller (Corporate Division) is directly responsible for:

• The provision of support to sales department i.e (Toyota/Yamaha/Hino/ Suzuki/Equipment/Multibrand/Tyre department/Automark/Autofast & Winpart); and aftersales offered by CFAO in all the branches by implementing credit process with full documentation in line with credit guidelines issued from time to time.
• Facilitates prompt debt collection while enhancing business relations with customers through visits.

Main Responsibilities of the Job

Operational Responsibilities:

• Setting of monthly targets for all due debt and reviewing with operation to ensure full achievement of planned collection
• Follow up with customers for collection of due debt and managing overdue debt position
• Ensure receipts are properly matched to invoices as per the customer remittance and conducting customer statement reconciliation on monthly basis.
• Print and dispatch customer invoices and statements to facilitate timely payment from customers.
• Carry out Bi-annual debtors balance confirmation to ensure debts captured in the CFAO MOBILITY KENYA LTD books are accurate.
• Monthly computation of bad debts provision and posting to the ledger as per CFAO guidelines.
• Recommend for Extension of credit limit /credit period for customers who have exceeded the approved credit limit/ overdue days.
• Propose and recommend for quarterly bad debt write off
• Prepare the monthly debtors audit schedules for review by management.
• Follow up of Withholding tax to ensure full payment by the customer.
• Resolving of customer queries related to credit matters within 24Hrs to ensure timely payment.
• Customer visits and enforcing a documented payment promise/plan while enhancing customer relationship.
• Daily coordination with branches to support them with after sales debtor’s management.
• Coordinate monthly meetings with operations team to follow on outstanding amounts
• Manage dealer accounts for collection as per credit terms and charging interest on overdue invoices as per terms of engagement.
• Follow up on the bank guarantees to ensure that they renewed before expiry.
• Quarterly analysis credit balances for the assigned accounts and recommend for credit write backs in line with the CFAO MOBILITY KENYA LTD guidelines.
• Any other responsibility that may be allocated from time to time.

Knowledge, Skills & Experience

Minimum level of academic and professional qualification required to perform effectively in the role

• Degree in a Business related filed from a recognised institution
• Minimum 3 years’ of relevant work experience in a reputable organization
• MS Excel for reporting and credit management
• Excellent analytical and problem-solving skills