Credit Manager at BURN

Duties and Responsibilities:

• Improve the credit control system in collaboration with Sales and Finance
• Creating procedures and policies that ensure timely payments while maintaining a high level of customer retention and satisfaction.
• Understand customer insights and leverage them to develop relevant intervention mechanisms.
• Ensuring credit and collection policies and procedures are followed within the Company's team
• Provide portfolio health reports and repayment analytics
• Improve and implement debt collection processes when there are any overdue invoices or payments
• Review customer’s credit applications and propose to the Credit committee to approve or deny applications based on company standards and requirements
• Maintain accurate records of receivables, analyze the effectiveness of the company’s credit control system, and implement changes to improve profitability and reduce bad debts
• Establish a credit assessment process and scoring methods
• Regularly contacting customers to ensure all relevant debts are managed as necessary
• Manage escalation process for delinquent and default accounts
• Propose write-off of irrecoverable receivables per company policy
• Undertake account reconciliations as required
• Ensure monthly processing deadlines are met as required
• Review the company's debt recovery procedures

Skills and Experience:

• Bachelor’s degree in a finance or business-related field of study
• Five years of experience working with PAYGO accounts receivable.
• Strong analytical skills and attention to detail
• Good business acumen for problem-solving
• Competency with large ERP systems
• Confidence to deal with a range of stakeholders
• Ability to establish and maintain good client relationships, both internally and externally at all level