Credit Officer at The Nairobi Hospital

REF: TNH/HHR/CO/02/2026

• The overall purpose of the role is to collect debts and carry out periodic reconciliations of debtor (individual/corporate schemes) accounts to ensure timely debt collection in line with the Hospital’s credit policy.

ROLES AND RESPONSIBILITIES

• Prepare and dispatch monthly account statements to ensure clients maintain updated knowledge of their debt status.
• Monitor corporate credit limits and insurance company interim bills; escalate accounts exceeding limits and track timely bill settlement.
• Collect debts from clients to meet established targets.
• Schedule and conduct client meetings as required.
• Prepare periodic reports as required.
• Receive client remittances, submit them to treasury, and update debt records accordingly.
• Prepare, dispatch, and maintain records of statement letters and suspension notices according to established guidelines.
• Address client inquiries regarding bank guarantees and contracts in collaboration with the corporate schemes department.
• Conduct monthly account reconciliations to ensure accuracy and current recordkeeping.
• Respond to internal and external audit queries in a timely manner.
• Prepare periodic write-off schedules for management approval.
• Prepare and dispatch client invoices as required.
• Identify clients qualifying for rewards and communicate recommendations to the marketing team.
• Execute other responsibilities assigned by the supervisor as needed.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in accounting, Finance or any other business-related field from a recognized institution.
• Partial accounting qualification i.e. CPA Part II or ACCA 2.
• Minimum of 3 years’ experience in credit control/credit management

CORE COMPETENCIES

• Excellent understanding of International Financial Reporting Standards (IFRS)
• Excellent grasp of Financial and Management Accounting; Taxation and relevant legislation.
• Knowledge of accounting principles and practices, the financial markets, banking and the analysis and reporting of financial data.
• Preparation of Financial Statements.
• Knowledge of regulatory requirements and regulations related to the health care sector.
• Sound knowledge of macroeconomic and microeconomic environment.
• Working knowledge of financial information management systems
• Demonstrated ability to engage and influence senior level leaders regarding key business priorities, issues and initiatives.
• Communication skills including presentation and facilitation skills
• Analytical skills
• Integrity
• Ability to work under minimal supervision.
• Problem solving skills.
• Ability to work under pressure
• Accountability