Credit Relationship Officer- SME Accounts at Pezesha

Primary job description

1. Onboarding, vetting and evaluation of potential SMEs/Merchants to be funded by Pezesha on a regular basis using our internal processes and standards and hitting set targets to ensure growth and scale
2. Assess SMEs creditworthiness and risks by evaluating their financial information and ratios
3. Onboard, manage and retain SME related partners
4. Marketing & Financial education in relation to SMEs needs and support
5. Provide customer care support via calling and follow up with potential and funded SMEs on additional information required as well as repayments of loans for those successfully funded by Pezesha
6. Portfolio management
7. Monitor and update SME loan accounts and information on the dashboard
8. Drive strategic sales, scale and productivity to ensure the overall success of the company’s products and services
9. Execute on strategic experiments to drive growth in assigned portfolios
10. Daily analytics and reporting on assigned portfolio performance

Qualifications/Skills

• At least a graduate of Accounting or Finance or a related field
• Solid understanding of credit risk processes and standards
• Basic computer skills and a quick learner
• At least 3 years of professional work experience in credit operations as a relationship officer or part of the credit risk team
• ADDED ADVANTAGE: Credit Operations & SME evaluations experiences from a bank or Fintech environment.
• ADDED ADVANTAGE: Strong Accounting and analytical skills with more than 2 years experience
• Proficiency in excel skills or working with spreadsheets
• Ability to manage multiple projects and self drive toward targets while ensuring quality output and prioritisation.
• Excellent verbal and written communication and interpersonal skills
• High level of interpersonal maturity, hardworking, and professionalism
• Unwavering commitment to service and customer orientation
• Team player who demonstrates positive attitude, creativity, energy, dedication to collaboration and patience and with a high degree of integrity
• In-depth knowledge of the Financial industry (Fintech) and its current events in Kenya
• Attention to detail
• Excellent time management and organisation