Critical Care Nurse Manager at M.P. Shah Hospital

Roles & Responsibilities: 

Leadership and Management: 

• Provide leadership and direction to the nursing staff in ICU, HDU, Renal, and Cath Lab units.
• Oversee the development and implementation of policies, procedures, and best practices.
• Ensure compliance with healthcare regulations, accreditation standards, and hospital policies.
• Manage staffing levels, including recruitment, retention, scheduling, and performance evaluation.
• Foster a collaborative and supportive work environment that encourages professional growth.

Clinical Oversight: 

•  Monitor and evaluate patient care to ensure the highest standards of clinical practice.
•  Coordinate with medical staff to optimize patient care plans and outcomes.
•  Implement evidence-based practices and quality improvement initiatives.
•  Address and resolve clinical issues and concerns promptly and effectively.

Operational Management: 

•  Manage the day-to-day operations of the critical care nursing units.
•  Ensure compliance with healthcare regulations, accreditation standards, and organizational policies
•  Develop, manage and monitor departmental budgets, including staffing, supplies and equipment ensuring cost-effective use of resources.
•  Oversee the procurement and maintenance of equipment and supplies in these units.
•  Ensure the availability of necessary resources to support patient care and staff needs.

Education and Training: 

•  Plan and implement ongoing education and training programs for nursing staff.
•  Ensure staff are up-to-date with certifications, competencies, and continuing education requirements.
•  Promote a culture of continuous learning and professional development.
•  Participate in hospital committees and task forces as needed.

Quality Improvement: 

•  Lead quality improvement projects and initiatives to enhance patient care and outcomes.
•  Monitor key performance indicators (KPIs) and implement corrective actions as needed.
•  Conduct regular audits and assessments to identify areas for improvement.
•  Collect and analyze data to identify areas for improvement.

Patient and Family Advocacy: 

•  Advocate for patient rights and ensure a patient-centered approach to care.
•  Address patient and family concerns and ensure satisfactory resolution.
•  Promote a compassionate and supportive environment for patients and their families

Key Performance Areas 

• Clinical Outcomes 
• Patient Care Quality 
• Patient and Family Satisfaction 
• Staff Performance and Development 
• Operational Efficiency 
• Regulatory and Safety Compliance 
• Resource Management 

Qualifications, Regulatory & Legal Requirements 

• Must be a qualified Registered Nurse (KRN/RM/KRCHN/KRNM/KRNMPH/BSCN).
• A higher diploma or degree in critical care/nephrology / cardiovascular Nursing is preferred.
• Certification courses on management or leadership is an added advantage.
• Must have valid licensure from the Nursing Council of Kenya.
• Minimum twelve (12) years of nursing experience with at least 5 years of clinical nursing experience in Critical Care, Renal, or Cath Lab.
• Previous leadership or management experience in a healthcare setting.