Business Intelligence Analyst at Absa Bank Limited

Job Summary

• The role holder is responsible for making use of tools to analyze data and report on business operations.
• The holder will be required to engage with core business teams regularly to identify and document requirements on opportunities for automation and simplification through better use of data and analytics.
• The role holder will also be required to use low code analytics tools to create quick solutions centred around organizational data and deliver self-service solutions for business users.

Job Description

Key accountabilities:-

• Engage business stakeholders to understand business requirements, create and validate use cases, user stories and wireframes.
• Participate in business initiatives to provide insights on opportunities for automation and enhanced data use.
• Prepare project plans to support analytics/automation projects.
• Manage business intelligence projects using agile to deliver value to stakeholders.
• Respond to business ad-hoc data requests using bank selected tools.
• Transform disparate datasets into usable artefacts for end users.
• Work with BI Developers to develop complex analytics solutions by providing clear business requirements and rallying stakeholders to test and approve results.
• Provide structures for users to test the analytics solutions before deploying to production.
• Design and refine reports and dashboards to solve business questions/use cases using bank approved low or no-code solutions.
• Develop and maintain documentation/manuals on reports, dashboards, and portals.
• Carry out regular user training as required to enable users extract insights from data solutions.
• Train power end users on basic data visualisation and data literacy skills for no code solutions.
• Work with Data Engineers to design data flows and data pipelines to support solutions.
• Work with BI Developers to ensure business reports and dashboards are accurate in line with changing business needs.
• Undertake research and development and actively challenge status quo with ideas to improve operations and existing solutions deployed by colleagues
• Identify and escalate data quality issues to the governance team for action.

Education and experience required:-

• Bachelor’s degree in IT, technology, data science, business analytics or math focused fields is preferred (or equivalent on-the-job experience and personal analytics projects).
• Minimum 4 years technical experience.

Knowledge and skills:-

• Strong analytical and diagnostic skills with focus on financial sector.
• Strong presentation and communication skills.
• Great interpersonal skills and ability to work remotely.
• Strong experience in working within a large complex organization with multiple stakeholders.
• Knowledge of technology project management tools such as JIRA, Planner, Azure DevOps.

Competencies:-

• Experience in use of Microsoft BI product stack and Power Automate.
• Experience in functional design of BI and MI analytics solutions.
• Experience in use of PowerBI, Tableau visualisation tools (Certification is an advantage).
• Proficiency in using query languages such as SQL.
• Experience in use of tools for analytics such as Alteryx, IDEA, ACL, Knime, Power Query, Dbeaver, Denodo.
• Knowledge of Hadoop platform especially use of HIVE.
• Knowledge of EDA techniques in both structured and unstructured data.
• Evidence of programming skills is an added advantage.

Closing: 4 August 2022