Customer Service / Admin Intern (1 Month with possibility of extension) at Pan Africa Skills & Consulting Ltd

JOB DESCRIPTION

• Respond to customer enquiries on social media, live chats as well as phone calls.
• Provide accurate,valid and complete information to customers upon request
• Maintain a positive attitude and a desire to promptly resolve potential customer issues or complaints.
• Welcome customers warmly and ascertain problem or reason for calling or visiting.
• Ensure that the office is always clean and tidy at all times
• File all receipts and documents
• Perform other administrative duties

KEY REQUIREMENTS

• Diploma in business administration, marketing or customer service
• Prior administrative experience is a plus.
• Excellent computer skills
• Attention to detail.
• Desire to be proactive and create a positive experience for others.
• Ladies encouraged to apply