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Workforce Africa is a HR solutions provider dedicated in the provision of Human Resource Management services across Africa. Our MISSION is to deliver Business Growth by leveraging on Talent.
Job Description
The Associate Customer Success Lead is the liaison between the company and our customers. The Associate Customer Success Lead will be responsible for ensuring that all our customers have a positive experience with our solutions and services from the moment they become aware of them to the day they decide to make a purchase all the way to when they are using the solutions.
The Associate Customer Success Lead will work closely with the CEO in leading cross-functional teams and for the success of software products and features from their conception, development, marketing and support. This means creating synergy among the different teams to achieve the overall goals of the organization.
The Associate Customer Success Lead will be expected to embrace and employ the most efficient and effective marketing and business development strategies and customer service and inspire a cultural philosophy that promotes creativity, innovation, excellence, collaborative communication, teamwork and pro-activeness at the workplace.
Responsibilities
Requirements and Skills
It is important for the Associate Customer Success Lead to have:
If you are up to the challenge, possess the necessary qualifications and experience, kindly send your detailed CV quoting the job title on the email subject “Associate Customer Success Lead” to: talent@workforceafrica.co by or before 8th March 2024.
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