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Diageo is the world’s leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry.
Job Description :
Our ambition is to be the digital leader in our industry and the D&T Product Owners play a crucial role in making this a reality, in partnership with our key stakeholders from business teams.
Lead BA role has a key part to play in this agenda and for effective impact in Diageo globally, the role has been designed to focus on both functional and global deliverables.
Lead BA will focus in driving competitive advantage for Diageo markets through focus on customer and consumer, enabling outstanding planning capabilities; expand margins through enabling continuous reduction of COGs, influence reliable, accurate, standard and cost effective business services, and participate in enabling our people become as effective as possible, collaborate efficiently and access information easily.
Dimensions
This role will have a degree of financial responsibility for identifying (in conjunction with other parts of D&T and the project team) all D&T spend associated with any analysis or requirements within process and data areas.
The role will support any or a combination of the following areas:
One Plan
Financial Controllership
Corporate Finance
Supply & Demand Planning
Budgeting process (overheads, etc)
This role will also support projects initiation and execution with key focus on requirement gathering and documentation and solution’s delivery. Projects will be as the project pipeline, Process Improvement, M&A, etc.
Complexity
This role is accountable for Solution Delivery and Business Process Services Delivery/Optimization for the E2E planning capabilities in Diageo globally. Markets can include owned subsidiaries, JV’s and/or third party distributors, with both Demand and Supply operations.
It is a Global role covering all markets. The role will manage the Digital & Technology Transform E2E Planning Consumer and Customer Planning agenda with Regional & Market Leadership Teams and subject matter experts across the organization.
D&T relationship management success will be critically dependent upon successful joined up Region and Function planning – and subsequently the ownership of stakeholder relationships from the Plan, Transform, Run and A&I teams
Leadership Responsibilities
Be Authentic
Be yourself, stand up for what you feel is right and important
Build great relationships with those you work with, both internally and externally
Be honest and open at all times; demonstrate high integrity
Find Solutions
Think in the future, anticipate trends and opportunities
Generate ideas and move them to action
Be imaginative in finding solutions to issues and pursuing opportunities for the business
Consistently deliver great performance
Demonstrate drive to make a positive difference to business performance.
Be clear about your own performance commitments ensure they are linked to business goals.
Identify clear priorities and focus on them at all times.
Demonstrate brilliant execution, be thorough and apply high standard in everything you do
Understand the controls and governance required in your area. Work within these and always speak up if they are not met
Purpose of Role
Top Accountabilities
Supervision and delivery of:
Qualifications and Experience Required
Deep Planning Process Orientation and Knowledge
Specific Experience and credibility in given global process area / function
Relevant Bachelor’s Degree required
Established background in launching software or services in partnership with engineering teams and high degree of proficiency in prototyping, iterative development, understanding of Agile principles
Levels of responsibilities guidance in line with the SFIA framework for a L5 Service Leader
D&T used SFIA as our Functional capability framework. For more details on this industry standard framework, go to www.SFIA.org.uk
Skills Level of Skill Required
(Key skills are marked with an asterisk)
Benefits management (BENM) * 5
Business analysis (BUAN) * 5
Business Process Improvement (BPRE) * 5
Business process testing (BPTS) * 5
Organisation design and implementation (ORDI) * 5
Change implementation planning and management (CIPM) 5
Project management (PRMG) 4
Stakeholder relationship management (RLMT) 5
Supplier relationship management (SURE) 4
Barriers to Success in Role
Poor engagement / communication skills in dealing with stakeholders
Inability to work across cultures / geographies
Unable to manage multiple concurrent activities and deadlines
Dislike or discomfort with detail
Low resilience and inability to operate in a fast moving and often pressurised environment
Lack of insight and commercial instinct
Inability to strike the right balance to align global and local requirements
Flexible Working options / Travel requirements
It is our goal to reach greater flexibility of resources, which we recognise, may require a greater level of mobility and travel.
For this role we anticipate rare needs for travel (up to 20%, COVID impacts Diageo T&E currently), however, configuration of project portfolios and locations of key stakeholders mean that not everyone may be required to travel to deliver projects. Pattern of travel will be dependent on the needs of the project, region / process areas and pipeline of work.
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