Global Communications Senior Associate at Dalberg

Qualifications

Required:

• At least seven years of relevant experience, spanning content development/writing, social media, website management and analytics, visual design production, and storytelling.
• Excellent written and editorial skills across multiple formats, including impeccable English grammar and editing skills, and a sharp editorial eye.
• Professionalism, initiative, sound judgment, and maturity, and a deeply collaborative and empathetic nature, with the confidence and clarity of thinking required to engage senior stakeholders across geographies, cultures, and practice areas.
• An ear for stories and an eye for design: able to look across a portfolio of work and identify priorities and processes that will help bring new external content to life.
• Demonstrated experience working directly on, or in coordination with, the component roles of a communications team, and a demonstrated ability to apply skills in a way that strengthens the work of teammates as well as taking the lead on individually-driven initiatives.
• Passion for development- and social impact-related issues, including economic development, public health, education, and environmental topics.
• Experience serving as the point person for all matters related to the running of a WordPress website, including liaising with developer teams on fixes, building new pages based on templates, troubleshooting day-to-day issues, and determining when to bring in developer resources for new initiatives and bigger challenges.
• Past experience sourcing, analyzing, and presenting Comms-related analytics such as social media and Web site analytics and SEO rankings.
• Understanding of SEO best practices, and familiarity with SEO optimization tools and processes.
• Working knowledge of Photoshop, InDesign, FIGMA, Canva, and willingness to learn about other emerging visual and content-related collaboration tools.
• Fluency in Microsoft Word, Excel, and PowerPoint.

Preferred:

• Experience in both startups and larger organizations, as well as agency and in-house roles.
• Experience living and working in different cultures (time spent in emerging markets strongly preferred).
• Foreign language skills (French and/or Spanish proficiency preferred).
• Experience identifying, sourcing, writing, editing, and publishing nuanced, on-brand content across social media channels (e.g. LinkedIn, Twitter, Instagram) for service-oriented organizations or brands.
• Experience creating design briefs for social media assets (graphics, GIFs, video, Instagram or LinkedIn stories), selecting on-brand visual assets for social (e.g. from internal photo databases, Shuttersock, Unsplash) and managing in-house or external design resources.

Note: Employment in all the Dalberg offices is conditional on the candidate having or independently obtaining the requisite authorization to live and work in that country.

WHAT YOU WILL DO AND HOW YOU WILL GROW

You will serve as a core member of Dalberg’s Global Strategic Communications team and support a wide range of initiatives designed to help the firm grow its reach and engagement across all of our channels. You will collaborate with staff across regions to help identify, develop and publish content on our channels as well as support the management of Dalberg’s global website. Your work will be done against the backdrop of news cycles and cultural and development trends within a firm that is growing both in size and public visibility. This is a natural position for an entrepreneurial Communications professional who is looking for opportunities to grow professionally and is also passionate about driving social impact.

Responsibilities:

• Work directly with Dalberg staff around the world to identify and shape project work, ideas, and insights into compelling content for Dalberg channels (e.g., website, newsletter, social media) and external publications that strengthen Dalberg’s profile and brand equity .
• Spearhead new experiments designed to grow the quantity and quality of reach and engagement across social media platforms.
• Publish new content on our website, taking finalized copy and images from a Word document to a Web page complete with graphics and correct formatting.
• Lead and contribute to the design of new visuals and graphics for all of Dalberg’s channels, notably the website, Twitter, and LinkedIn.
• Analyze and report on visitor traffic across all Dalberg platforms, distilling key insights for communicate to senior staffs.
• Work in close collaboration with the global comms editorial team and a network of select contractors.