Data Analyst at Calltronix Contact & Training Centre June, 2026

- Data Analyst at Calltronix Contact & Training Centre
- View Jobs in Education / Teaching / View Jobs at Calltronix Contact & Training Centre
Posted: Jun 2, 2026

Deadline: Jun 19, 2026
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Calltronix Contact & Training Centre is a business communication and collaboration process automation company that utilizes the latest technologies and best industry practices to improve productivity, efficiency and accountability within organizations.
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Data Analyst
- Job Type Full Time
- Qualification BA/BSc/HND
- Experience 1 - 2 years
- Location Nairobi
- Job Field Data, Business Analysis and AI , ICT / Computer
Position Objective:

To support the Operations function with accurate real-time monitoring, insightful performance reporting, and data-driven workforce planning. The Data Analyst ensures adherence to service level targets, enhances operational visibility through MIS reporting, and enables proactive scheduling and forecasting to optimize resource utilization.

Recruitment Criteria

Required Experience:
- Minimum 1–2 years of experience in data analysis, MIS reporting, or contact center operations.
- Experience with real-time monitoring and workforce tools is a plus.
Required Education:
- Bachelor’s degree in Statistics, Computer Science, Information Systems, Business Analytics, or a related field.
Required Skills:
- Proficiency in Excel (pivot tables, advanced formulas, macros)
- Working knowledge of BI tools (Power BI, Tableau, or similar)
- Strong attention to detail and data accuracy
- Good understanding
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Method of Application

Interested and qualified? Go to Calltronix Contact & Training Centre on calltronix.com to apply

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Data Analyst at Calltronix Contact & Training Centre

Data Analyst

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