Data Analytics Business Intelligence Partner at Safaricom Kenya

Reporting to the  Product Manager, the role holder will develop and maintain meaningful business analytics to ensure the achievement of product and customer-facing KPIs; create and embed reporting and analytics capabilities across the entire product journey to ensure real-time visibility, and facilitate controls and compliance across the product frameworks.

Responsibilities;

Analytics and Reporting

• Work with the product squads to embed reporting functionality into Digi farm’s products to provide real-time insights and visibility.

Performance Measurement and Review

• Deliver meaningful, accurate and timely performance management reports to demonstrate business performance and achievement against key performance indicators.
• Attend daily stand-up meetings as required by the tribes they will be supporting.
• Deliver performance reports to the unit against all target measures daily, weekly, monthly and on a YTD basis.
• Arrange for a Performance Review meeting monthly to review performance against targets, review KPIs, review outcome of activities and deliberate whether we are on track to deliver against plan.
• Develop a standard reporting suite and dashboard and deliver ad hoc analysis as appropriate.
• Identification of relevant data sources and coordination of data gathering for relevant reports across all products
• Analyze business results and monitor trends. Provide management information and reporting to the Leadership Team, highlighting business performance issues and opportunities.
• Ensure data integrity, including reviewing own work to ensure it is accurate and complete.
• Develop & maintain relevant and timely information for all forums to enable effective decision making and achievement of targets/forecasts.
• Provide high quality analytical support by developing, clarifying and documenting business requirements, identifying appropriate data sources, extracting/cleansing data, developing appropriate presentation formats and explaining outputs to requesting manager
• Operate in a manner that is quick to solve and agile, particularly in response to ad hoc requests and requirements

Processes & Procedures

• Documented and fully approved processes and procedures aligned in the ISO format. 
• Identify inter-departmental dependencies and align processes that relate or influence each other.
• Seek for process automation to enable the business deliver 4.0 Digital maturity Index. This will include use of information and data visualization techniques.

QUALIFICATIONS

• Bachelor’s Degree, or relevant degree with over 5 years’ experience in Business reporting, forecasting, Data analysis, costing and/or management accounting.
• MBA qualification will be an added advantage with high computer literacy.
• Good analytical skills for decision making and attention to detail.
• Ability to relate well with both internal and external customers and work in teams.
• Ability to make use of management reports to take action.
• Ability to work under pressure within strict deadlines.