Debt Collection Officer at Baus Optical Company Limited

Duties & Responsibilities:

• Keep track of assigned accounts to identify outstanding debts
• Plan course of action to recover outstanding payments
• Locate and contact debtors to inquire of their payment status
• Negotiate payoff deadlines or payment plans
• Handle questions or complaints
• Investigate and resolve discrepancies
• Create trust relationships with debtors when possible to avoid future issues
• Update account status and database regularly
• Alert superiors of debtors unwilling or unable to pay when necessary
• Comply with requirements when legal action is unavoidable

Qualifications and Experience

1. 2 to 3 Years Proven experience as debt collector
2. CPA Part 2 (Section 3 & 4) Qualification
3. Bachelor of Commerce in Accounting or Finance
4. Certificate in Debt/ Credit Management is an added advantage
5. Experience in working with targets and tight deadlines
6. Knowledge of relevant legal requirements
7. Working knowledge of MS Office and databases
8. Excellent communication and people skills
9. Apt in negotiating and persuading
10. Good planning and organizing skills