Debt Collector at Morsan HR Consulting

Key Responsibilities:

• Contact customers via phone, email, or mail to collect outstanding debts.
• Maintain accurate records of collection activities and customer interactions.
• Negotiate payment terms and arrangements with customers.
• Provide excellent customer service while effectively managing difficult conversations.
• Collaborate with team members to meet collection targets.
• Stay informed about industry regulations and company policies related to collections.

Qualifications:

• Diploma or Degree; additional education in finance or business is a plus.
• Proven experience in collections, customer service, or sales is preferred.
• Strong communication and negotiation skills.
• Ability to handle sensitive information with confidentiality.
• Proficiency in using collection software and Microsoft Office Suite.
• Detail-oriented and able to work independently and as part of a team.