Dental Assistant at Karen Hospital

Ref No.  D/DA/02/2021

The overall purpose of this position is to facilitate the efficient and effective running of the Dentist’s Office to ensure clients are treated with a high degree of professionalism and ensuring the correct medical workplace procedures and policies are followed. In addition supports dental care delivery by preparing treatment room, patient, instruments, and materials; passing instruments and materials; performing procedures in compliance with the dental practice act.

PRIMARY RESPONSIBILITIES:

Coordinate the Dentist Clinic Operations

• Liaising with the receptionist to assist patients to fill in their personal details and medical history forms
• Ensuring that the patients file is present and all forms have been duly filled before patient is escorted to the dental clinic
• Seating and Dismissing of patients
• Escort the patient from the reception area to the dental clinic
• After dental consultation, seating the patient on the dental chair and placing a bib
• Ensuring patient is comfortable at all times e.g. Taking their hand bags and keeping them aside, taking glasses and keeping aside.
• After treatment, escorting patient to the accounts department for payment or relevant department in case of referrals
• Opening the clinic in the morning and ventilating the room
• Availing/ collecting the patients files from the records department
• Controlling the appointment book.
• Liaising with receptionist for efficient and effective booking of patients
• Telephone management
• Providing all the relevant information needed in a diligent manner
• Book/Record keeping
• Keeping a daily record of work done

Maintaining a Clean Environment in line with Infection Control Policies

• Cleaning the surfaces i.e. tables/desktops
• Ensuring that the dental clinic is clean and tidy at all times
• Clearing up after each patient
• Disinfecting/swabbing the surfaces i.e. Dental chair
• Cold sterilization procedure for all instruments
• Packing and transfer of instruments to CSSD for heat sterilization (autoclave)
• Collecting and packaging of sterile instruments

Assisting Dentist in Dental Procedures

• Assisting in Chair Side Dental Procedures.
• Providing the necessary instruments and materials to the dentist
• Mixing materials according to manufacturer’s instructions/ as per indication by the dentist
• Ensuring a dry working area at all times i.e. Suctioning
• Exposing, processing and mounting of radiographs

Monitoring of Stock

• Keeping a record of all the materials requested from the stores and any other stock acquired
• Keeping a record of all the materials that are about to get finished
• Requisite for materials that are finished from the stores and external sources
• Proper storage and arrangement of materials in the clinic
• Keeping track of short expiry drugs and alerting the resident dentist
• Receiving of goods from suppliers.
• Participating in monthly departmental meetings

Academic qualification:

• A Certificate/ Diploma in Dental Assisting or

Professional experience:

• Minimum of 2 years of working experience as a Dental Assistant

Skills & competencies required:

• Good attitude and friendly approach with the ability to connect well with customers and manage tense situations.
• Emotionally stable.
• Good health.
• Excellent interpersonal communication skills in both English and Kiswahili with ability to impart knowledge about dental procedures
• Highly presentable, hardworkingand committed.
• Maintain strict confidentiality.
• Must be able to make decisions and anticipate the dentist’s next step.
• Ability to set-up dental trays and making sure they have been sterilized
• Well versed in providing education on oral health.