Dental Assistant at M.P. Shah Hospital

Job Purpose
To assist the Dentist in performing treatment for patients in restorative dentistry or oral surgery.

Responsibilities and Accountabilities

• Dental Administration – Assist the dentist in the administration of treatment at the dental chairside as required by the dentist.
• Infection Control – Maintain a sterile and neat working environment according to current infection control procedures.
• Documentation – Document dental care services by maintaining patients’ records.
• Materials – Provide materials by selecting, mixing and placing materials on instruments and in the patient’s mouth.
• Emergencies – Help the dentist manage dental and medical emergencies by maintaining CPR certification, emergency drug and oxygen supply.
• Patient Instruction – Provide postoperative instructions as directed by the dentist, together with dental hygiene, oral health care and plaque control programmes for patients.
• Laboratory Records – Document lab procedures, ensure follow up on results, and record treatment information in patient records.

Key Performance Indicators

• Number of procedures (outpatients) done
• Patient turnaround time
• Revisit rate of patients
• Compliance with standard operating procedures and protocols

Minimum Qualifications, Regulatory & Legal Requirements

• Diploma in Community Oral Health
• A minimum of 0 – 2 years’ experience in a dental clinic
• Continuous Professional Development (CPD) required

Competencies and Attributes

• Communication skills
• Service orientation
• Problem solving
• Critical thinking skills
• Excellent decision making
• Ability to work under pressure in a fast-paced environment
• Attention to detail