Deputy Country Director – Programs Delivery at Living Goods

The Opportunity:

• The Deputy Country Director (DCD) is a critical leadership role at Living Goods Kenya, serving as the strategic and operational lead for field program delivery, implementation excellence, and health systems strengthening. The DCD is responsible for translating strategy into measurable results, fostering high-impact partnerships, and ensuring operational effectiveness and long-term sustainability of Living Goods' model in Kenya. This role requires strong enterprise leadership, a deep understanding of health systems, and the ability to lead change in a dynamic and mission-driven environment.

Roles and Responsibilities:
Strategic Leadership & Organizational Growth

• Partner with the Country and Global Leadership Teams to shape and execute Living Goods Kenya’s strategic direction, ensuring alignment with global priorities and national health agendas.
• Provide strategic program leadership given the evolving contexts towards more impactful, cost-effective, scalable, and sustainable approach through government integration and systems strengthening.
• Lead the design and delivery of geographic and operational expansion plans in Kenya, embedding resilience, innovation, and data-driven decision-making into execution.
• Serve as a thought partner and strategic advisor to the Country Director, supporting cross-functional alignment and contributing to overall organizational success.

Program Delivery & Impact Management

• Oversee the implementation of high-quality, results-driven programs that meet or exceed health impact KPIs.
• Drive excellence in last-mile service delivery and community health worker performance through effective operational and performance management systems.
• Champion performance improvement, evidence-based learning, and the use of real-time data to inform program delivery and strategic decisions.
• Lead Technical assistance of LG approach driving adoption of Performance optimization best practices and producing results – Target setting & KPI, Supervision excellence, dashboards. 

Stakeholder Engagement, influence & External Relations

• Cultivate and manage strategic relationships with national and county governments, implementing partners, funders, and regulatory/policy institutions.
• Represent Living Goods at key national and global fora, promoting the organization’s thought leadership in community health, digital innovation, and performance improvements.

Resource Mobilization & Business Development

• Collaborate with the Country and Global Business Development teams to deepen donor relationships and identify new funding opportunities.
• Lead program design and performance reporting in proposal development and donor engagement respectively.

 Team leadership & development

• Lead and inspire a high-performing Programs Delivery team, promoting a culture of accountability, innovation, inclusion, and results.
• Build internal leadership capacity through succession planning, coaching, and talent development to ensure long-term organizational resilience.

Qualifications and Competencies:
Academic & Professional Qualifications

• Master’s degree in Public Health, Business Administration, Health Systems, or a related field.
• Bachelor’s degree in Public Health, Development, or a related discipline.
• Relevant certifications in project management, public sector leadership, or health systems strengthening are an added advantage.

Experience

• At least 12 years of progressive experience in program management, health systems, or operations, including 5+ years in a senior leadership role within a dynamic, multi-stakeholder environment.
• Proven success in designing and leading large-scale public health or development programs, preferably with experience in government engagement and systems integration.
• Experience working with donors, implementing partners, and government agencies in the health or development sector.

Key Competencies & Attributes:

• Strategic Acumen: Strong ability to translate long-term vision into actionable plans and guide teams through complex, evolving environments.
• Health Systems Knowledge: Deep understanding of community health, government systems, and national policy frameworks related to health and development.
• Operational Excellence: Demonstrated experience in managing large field operations and driving performance at scale.
• Enterprise Leadership: Inspires cross-functional teams, builds consensus, and operates with integrity, accountability, and an enterprise mindset.
• Political Savvy & Influence: Able to navigate complex stakeholder environments and influence high-level decisions across multiple layers of government and civil society.
• Results-Oriented: Strong commitment to achieving measurable impact, with a keen eye for data-driven decision-making and innovation.
• Change Leadership: Proactive in leading organizational change and embedding resilience, agility, and inclusion into systems and teams.