Developer Relations Manager at Canonical

As a Developer Relations Manager, you will lead a team of developer relations engineers who engage with developer communities and ISVs to help them reach the Ubuntu ecosystem. Typically we help them shape their snaps, charms, or Ubuntu-based Docker images, and ensure that Ubuntu is fully enabled in their CI/CD pipelines.

This is a role that requires strong technical grounding in software engineering, Linux and open source communities, container technologies and devops. It is also a management role that requires judgement, empathy and drive. You and your team will represent not only the Ubuntu community but also Canonical as a contributor to the wider Linux ecosystem. You will lead a distributed team and travel internationally 2-4 times per year for engineering sprints, community summits, industry events, and strategic planning sessions.

What you will do

• Build and lead a developer relations team at Canonical
• Gain a deep understanding of snaps, Juju charms, or Docker containers
• Grow the developer community by attracting software developers and ISVs to the platform
• Create content to scale up adoption, demonstrate best practices, and showcase new features
• Provide input to development teams at Canonical based on feedback from ISVs, developers, and the wider community
• Collaborate with software developers, product managers and technical writers on developing documentation
• Write ecosystem specific guides, tutorials, release notes, and white papers
• Curate existing documentation, performing periodic reviews, triage user feedback/bug reports and determine priorities for remedial work
• Engage with the community through various means, including discourse, IRC, social media, conferences, etc.
• Identify relevant influencers and devising plans on how to effectively engage with them
• Deliver training workshops in person and remotely
• Represent the platform via speaking engagements at industry events and community conferences

Who you are

• You love technology and working with brilliant people.
• You are curious, flexible, articulate, and accountable.
• You value soft skills and are passionate, thoughtful, and self-motivated.
• You have experience with developer tools and open source projects.
• You have a clear public record of accomplishments (talks, blog posts, GitHub, Twitter, etc).
• You have interest and experience with two or more of the following: Ubuntu Linux - kernel or userspace, DevOps, software development, testing and QA, package management, container technology.
• You can work autonomously and assume full ownership of objectives as needed.
• You can be flexible with your time and enjoy working with new technology in a fast-paced environment.
• You are experienced working with open source communities and understand the workflow of volunteer contributors.

Nice to have

• Experience as a software developer
• Examples of contributions to the Ubuntu Community
• Experience with contributing to open source projects