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  • Posted: Sep 17, 2024
    Deadline: Not specified
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  • Savannah Informatics is a Kenyan e-Health software company founded by clinicians and finance specialists to deliver interoperable, connected solutions for healthcare facilities, organizations and regions. Our vision is to enable a better healthcare future for Kenya through pioneering use of information technology and knowledge creation
    Read more about this company

     

    Digital Health Community Manager

    Key Responsibilities

    • Develop and implement strategies to grow and engage various digital health communities within Kenya
    • Manage and moderate online community platforms (e.g., forums, social media, webinars) and facilitate meaningful conversations.
    • Organize and host virtual and in-person events, workshops, and meetups to foster collaboration and knowledge exchange within the community.
    • Work closely with the marketing, product, and customer success teams to ensure that community feedback is incorporated into product development and company strategy.
    • Create, curate, and distribute content (blog posts, newsletters, case studies, etc.) relevant to the digital health community.
    • Collaborate with partners, influencers, and thought leaders to expand the organization and its client's reach within the digital health space.
    • Establish a private sector engagement framework.
    • Conduct stakeholder mapping and engagement to identify key players in the digital health ecosystem.
    • Launch and expand collaborative projects to foster innovation and partnerships.
    • Evaluate and institutionalize successful collaborations for long-term impact.
    • Monitor and report on community performance and engagement metrics, providing insights for continuous improvement.
    • Support customers and stakeholders in implementing digital health solutions by providing relevant resources, training, and support.
    • Stay up-to-date with trends and innovations in digital health, community management, and online engagement strategies.

    Qualifications

    • Bachelor’s degree in a relevant field (e.g., Public Health, Communications, Information Technology, or a related discipline).
    • Exceptional academic track record from both high school and university
    • Proven experience in community management, digital marketing, or customer engagement, ideally within the health or technology sectors.
    • Strong communication skills (written and verbal), with the ability to tailor messages to different audiences.
    • Knowledge of digital health, e-Health solutions, or healthcare systems is a plus.
    • Experience in organizing and hosting events, both virtual and in-person.
    • Familiarity with social media platforms, online community tools, and content management systems.
    • Ability to work collaboratively with cross-functional teams and build strong relationships with community members.
    • Excellent organizational skills and attention to detail.
    • Analytical mindset with experience tracking and reporting on community engagement metrics.
    • Passion for improving healthcare through technology and a commitment to community development.

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Savannah Informatics on www.savannahinformatics.com to apply

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