Director, Corporate Services at The Social Health Authority (SHA)

Responsibilities:

Job Purpose:

The Director of Corporate Services provides leadership, direction, and coordination in the provision of corporate support services at SHA, including Human Resource Management, Administration, Corporate Communication, and Information and Communication Technology.

Job Description:

Duties and responsibilities entail advising the Chief Executive Officer with timely and accurate advice on Human Resource Management, Corporate Communication, Administration, and Information Communication Technology activities. The Director oversees the development and implementation of strategic and operational plans for these departments, fostering accountability and success. Key functions include spearheading a strong internal customer service culture, building a sustainable positive workforce environment, and promoting continuous improvement and business excellence. The role coordinates the review of corporate services' policies and procedures, oversees enforcement of statutory regulations affecting HR, Administration, Corporate Communication, and ICT operations, and develops/maintains strategies for property management, assets, acquisition, disposal, and rationalization. The Director also oversees administrative and logistical support services (mail, reception, transport), directs maintenance and security of Authority infrastructure, develops team capability reflecting organizational values, and provides administrative support through transport, security, records, facilities, and asset management. Oversight of outsourced services (cleaning, insurance, security, fire protection) and ensuring occupational safety and health standards are established and complied with are also critical. Finally, the Director ensures compliance with legal and statutory requirements.

Qualifications, Skills and Experience Required:

Person Specifications (Minimum Requirements): For appointment to this grade, a candidate must have:

• A minimum period of fifteen (15) years of relevant work experience, with five (5) years in a Senior management position or a comparable role.
• A Bachelor's degree in Human Resource Management, Public Administration, Business Administration, Business Management, Political Science, Public Communication, Computer Science, Information Technology, Information Systems, Information Science, Business Information Technology, Electrical Engineering, Telecommunication Engineering, or equivalent qualification from a recognized institution.
• A Master’s Degree in any of the above-listed disciplines or equivalent qualification from a recognized institution.
• Relevant Professional qualification from a recognized institution.
• Membership to a professional body where applicable and in good standing.
• A Certificate in Leadership course lasting not less than four (4) weeks from a recognized institution.
• A valid practicing licence where applicable.
• Proficiency in computer applications.
• Demonstrated managerial, administrative, and professional competence in work performance and results.