Splash is a social justice organization committed to the poor, an international development agency disciplined around urban economies, a social enterprise dedicated to putting ourselves out of business, and a safe water company focused on children. Put this odd combination together and exciting things are happening.
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Director, Global Data Quality, Insights & Reporting
Oversee and maintain program-related data in Salesforce, ensuring accuracy, consistency, and accessibility.
Identify data quality issues, conduct root cause analysis, and implement improvements.
Customize and optimize Salesforce in collaboration with program leads and the technology team.
Set architectural standards and approve major system enhancements, integrations, and workflows.
Data Analysis & Reporting
Develop methods for tracking progress against program goals and key indicators.
Lead Tableau dashboard creation for internal learning, decision-making, and donor reporting.
Ensure clear, audience-specific data visualization and communication.
Training & Capacity Building
Design and oversee a global data literacy and capacity‑building strategy.
Work closely with Splash’s Regional Impact & MLE team members to define, improve and implement Impact & MLE processes and protocols.
Create and update training materials on system use, reporting functionality, and data standards.
Train and mentor staff and implementation partners on proper data entry and analysis.
Cross-Functional Collaboration & Governance
Act as a bridge between Impact & Programs, Business Development, Finance/Ops and Technology teams on matters related to data systems and our technology stack.
Oversee data governance and ensure adherence to quality standards.
Support grant reporting and government data-sharing requirements.
Qualifications
Education & Experience
Bachelor's degree in a relevant field (or equivalent work experience).
5+ years in data management, with 3+ years in a Salesforce-focused role.
Demonstrated experience developing and implementing organizational data strategies.
Technical Expertise
Salesforce Administrator Certification or Platform App Builder experience required.
Proficiency in Tableau (or similar tools) for data visualization.
Strong understanding of database structure, content management, and data governance.
Soft Skills
Excellent organizational, analytical, and communication skills.
Ability to train and mentor diverse teams, including remote and international staff.
Passion for data accuracy and impact-driven decision-making.
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