Director, Humanitarian and Development, Data Solutions - Platforms at MasterCard

The Director, Humanitarian & Development, Data Solutions- Platforms is responsible for developing data-driven innovative analytical solutions and identifying opportunities to support business and client needs in a quantitative manner and facilitate informed recommendations / decisions around our products and services data architecture and data analytics platform capabilities.

Responsibilities

• Consults with stakeholders (eg.: Customers, Partners, Market and Product teams) to understand and translate their needs into ad hoc data analysis and/or solution development, ensuring that their requirements are accurately captured and technically feasible
• Engage deeply in product design. This means eliciting product hypotheses, drivers of feature success as well as user experience ‘north stars’ and then translating these into implementable data capture models
• Guides others in comprehensive technical analyses and allocates work across teams to ensure the delivery of high quality and effective solutions
• Liaises with internal stakeholders (e.g., O&T, Legal, D&S, vendors) to identify and elaborate on opportunities as they relate to data capture and transfer methods, analytical solution development, feasibility, and other technical offerings
• Leads development of reports, data files, and technical documentation associated with the Community Pass Data Platform
• Identifies and recommends opportunities to standardize and automate efforts to ensure quality and enable scaling of data analyses/analytical solutions
• Drives a culture of data-dependency across business and technical teams, ensuring that product drivers are measured and reported on regularly, and that decisions are taken based on quantitative insights where possible

Experience

• Successfully designed innovative approaches to client/stakeholder solutions, facilitating interactions and developing and delivering products or solutions via agile methodology
• Successfully managed projects and project expectations to ensure client satisfaction
• Demonstrated success interacting with product/market teams to understand business needs and to ensure that proposed solution/design meet their needs effectively
• Successfully possessed strong awareness of internal capabilities and resource utilization, designated work streams and assignment
• Experienced in ETL, Data Management & security principles and data analytics tools like Tableau and Domo.
• Ability to build custom data visualizations, prototype browser based UX/UI
• Exceptional communication skills and the ability to communicate appropriately at all levels of the organization; this includes written and verbal communications as well as visualizations
• Team player able to work effectively at all levels of an organization with the ability to influence others to move toward consensus