Director of Biz Ops at Koko Networks

Your Role

As Director of Business Operations, you will work closely with KOKO’s executive leadership team to support the company's strategic planning, business analysis, forecasting, and management reporting. Your role is to manage the behind-the-scenes operating system and plumbing to keep our leadership team aligned on business performance and in sync with each other.

What You Will Do

• Strategic planning: support corporate and country business unit strategic planning efforts and coordinate periodic leadership planning sessions
• Project management: oversee key cross-functional initiatives, including development of documentation, provision of ongoing status updates, and coordination of activities to ensure on-time delivery (eg, for launch of new city networks, product categories, or country business units)
• Management reporting: develop, refine, and drive weekly and monthly business reviews and reporting to ensure our leadership team are aligned around key metrics and top priorities and have visibility into progress against these goals
• Business analysis: analyze financial and operational performance to identify improvement areas and forecast future requirements in business critical areas (eg, supply chain, FMCG retail business)
• Team management: own the global ‘BizOps’ departmental budget and support, build, and coach the team to deliver on global leadership team requirements and priorities

What You Will Bring to KOKO

• University degree and Masters in Business Administration (MBA) degree
• 10+ years of work experience with a demonstrated track record of success
• 5+ years of experience at a top-tier consulting firm, investment bank, or equivalent Advanced proficiency with Excel for financial modeling and data analysis
• Advanced proficiency with PowerPoint for progress reporting and strategy decks
• Demonstrated aptitude for project management, including ability to balance priorities, clarify stakeholder requirements, lead cross-functional efforts, pay keen attention to detail, and generally keep deliverables on schedule
• Aptitude for cross-functional management, including ability to identify activities that matter most and keep teams focused on delivering top priorities on-time and to the highest standard
• Ownership mindset and comfort in a fast-paced, growth-stage startup environment
• Strong interpersonal skills and ability to bridge gaps across cultures and backgrounds