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At Maisha Meds, we believe all patients have a right to appropriate and effective healthcare. Across sub-Saharan Africa, private sector pharmacies play a major role in providing primary care, yet they remain largely separate from and unrecognized by the health system, lacking the technology, data, and support to make the highest quality healthcare widely acc...
We believe that exceptional service delivery, real-time learning, and an iterative feedback loop are core to building game-changing healthcare programs at scale. We recently secured Stage 2 funding from USAID’s Development Innovation Ventures, the Bill & Melinda Gates Foundation, and Grand Challenges Canada to test a more transparent and accountable model of delivery of global health funding. This model enables point of care reimbursement for essential health products via mobile money, which has the potential to transform the fundamentals of health financing in low- and middle-income countries. We are looking for a strong leader and analytical thinker to help us build this into a flagship program demonstrating the potential of data-driven healthcare delivery for the bottom of the pyramid. The ideal candidate will:
The ideal candidate will be comfortable with ambiguity, able to respond quickly to changing conditions, and excited that we could be growing the program over the next year from two service lines that we support now (contraceptives and malaria care) to potentially 5-6 (with HIV ARVs, antenatal and postnatal care, and non-communicable disease care in the pipeline). In this role, the Director of Programs will lead Maisha Meds program development in Kenya and across the region. Reporting to the Chief Operating Officer, you will:
Develop and lead operations for our core reimbursement programs: With support from our COO and other leadership, you will develop our operations systems for scaling our reimbursement product, structuring onboarding and training programs, ensuring compliance with regulation and clinical best-practice, and ensure that we are gathering learnings and feedback from sites to help us improve our programs. Our Director of Programs will:
Lead development of our reimbursement systems: You will develop clinical pathways and protocols; help us structure small-scale pilots and learning activities to help set reimbursement rates and copayments; and help us identify further priority products and expansion plans for new geographies. You will:
Lead engagement with our tech team to support product development and iteration: You will work directly with a team of software engineers to ensure that we are building world-class tech, with a focus on user experience, A/B testing for copayments and messaging, and patient identification / fraud mitigation. You will:
We are seeking someone with a mix of operational and clinical experience who has worked in and engaged with African health systems. Candidates who fit the following criteria are strongly encouraged to apply:
We would prefer to have you based in Nairobi, with regular travel to our main office in Kisumu
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