Director (Public Transport Operations & Management) at Nairobi Metropolitan Area Transport Authority

Job Summary

The Director Public Transport Operations & Management is responsible to the Director General for standards, registration, licensing, network management, compliance and technical quality assurance in the Authority.

Duties and Responsibilities
Specifically, duties and responsibilities will entail:

• Developing, implementing and reviewing of Public Transport Operation’s policies, strategies, standards, procedures and guidelines for the Authority;
• Coordinating and managing operations contracts;
• Managing Mass Rapid Transport System (MRTS) ticketing and fare collection systems
• Managing MRTS stations and depots;
• Developing and implementing Public Transport Service and Fleet operations contracts;
• Developing MRTS service and operational plans including scheduling and routing within the Nairobi Metropolitan Area (NMA);
• Coordinating and monitoring schedules of public transport operations within the NMA;
• Coordinating, controlling and managing MRTS termini within the NMA;
• Overseeing quality of service contract and maintaining operator penalty fund;
• Coordinating financial administration of public transport programmes;
• Development and management of Traffic Management Centre (TMC);
• Developing standards for all MRTS Operators within the NMA;
• Regulating and licensing MRTS operators and drivers within NMA;
• Development, monitoring and implementation of training curriculum for MRTS drivers and operators within the NMA;
• Overseeing public transport industry transition and transformation;
• Operationalizing and managing MRTS service contracts;
• Liaising with the security agencies to ensure compliance with MRTS and NonMotorised Transport (NMT) laws and regulations;
• Regulating and strengthening intergovernmental contacts and collaboration in traffic regulation and enforcement along public transport corridors within the NMA;
• Coordinating transport safety management;
• Carrying out inspection with public transport corridors within the NMA to ensure compliance with set standards in respect of the functions of the Authority;
• Overseeing Intelligent Traffic System (ITS) configuration and database management;
• Overseeing ITS administration (maintenance, backups, patching, database management, upgrades);
• Management of the Traffic Management Centre (TMC) and facilitation of external complimentary operations within the TMC;
• Developing network management strategies;
• Development and implementation of passenger information systems and Communications network management, maintenance and administration;
• Overseeing ITS systems security management and Disaster Recovery Systems Maintenance;
• Development of plans for new traffic signal junctions, the procurement and implementation of the plans including interfacing with Urban Traffic Control(UTC) system;
• Contract Management of the ITS development and Maintenance Contact including monitoring performance against the Service Level Agreement and making monthly payments in line with the payment mechanism;
• Communication network development management, maintenance and administration;
• Design and development of traffic junction signalization and facilitation of MRTS priority;
• Development, implementation and administration of MRTS and NMT enforcement programmes;
• Development of Regulation and enforcement code for uniform execution across the public transport corridors within the NMA;
• Plan, regulate and co-ordinate of the supply of adequate and effective public transport system;
• Appraising public transport schemes within Nairobi Metropolitan Area (NMA) for approvals;
• Coordinating projects and programmes monitoring and evaluation.

Requirements for Appointment
For appointment to this grade, an officer must have:

• A minimum of twelve (12) years relevant work experience and at least four (4) in a senior management role in the Public Service or Private Sector;
• Bachelor’s Degree in Standardization, Engineering, Architecture, Urban Planning, Information Systems, Project Management, Law, Communication Technology, Computer Science, Digital System
• Master’s Degree Transport Economics, Transport Engineering, Transport Planning, Urban Planning / Design and Development, Business Administration or equivalent qualification from a recognized institution;
• Design, Electrical and Electronic Engineering, Information Technology, Finance, Security Management, or any other relevant qualification from a recognized Institution;
• Leadership Course lasting not less than four (4) weeks from a recognized institution;
• Certificate in Project Management from a recognized institution;
• Certificate in computer applications from a recognized institution;
• Registered with an accredited and recognized professional body;
• Demonstrated competence in work performance; and
• Fulfil the requirements of Chapter Six (6) of the Constitution of Kenya.

Behavioural Competencies / Attributes

• Analytical skills
• Communication skills
• Strategic and innovative thinking
• Interpersonal skills
• Ability to mobilize resources
• Negotiation skills