Dispatch Supervisor FMCG- Nairobi/ Mombasa at Bridge Talent Management

• We are seeking a proactive and detail-oriented Dispatch Supervisor to oversee daily delivery operations within our FMCG distribution network. The ideal candidate will ensure efficient and timely dispatch of goods, maintain accurate documentation, coordinate with sales and warehouse teams, and uphold high standards of delivery accuracy, fleet management, and customer satisfaction.

Key Responsibilities:​

• Dispatch & Fleet Coordination
• Plan, schedule, and monitor daily dispatch operations to ensure timely deliveries.
• Supervise drivers and loaders to maintain delivery accuracy and operational efficiency.
• Monitor fleet utilization, fuel consumption, and vehicle maintenance schedules.
• Order & Inventory Management
• Coordinate closely with warehouse and sales teams to ensure order accuracy before dispatch.
• Verify dispatch documents (delivery notes, invoices, and route plans) for completeness.
• Track goods movement and reconcile returned stock or variances.
• Team Supervision & Performance Monitoring
• Manage and motivate the dispatch team to achieve daily delivery targets.
• Conduct regular briefings and ensure adherence to safety and compliance protocols.
• Provide training and support to enhance team productivity and discipline.
• Compliance & Reporting
• Ensure compliance with company policies, transport regulations, and customer requirements.
• Maintain accurate dispatch records and prepare daily/weekly reports on deliveries, fleet status, and performance metrics.
• Support internal audits and implement corrective measures for dispatch discrepancies.

Requirements

• Diploma or Bachelor’s degree in Logistics, Supply Chain Management, or Business Administration.
• Minimum 4–6 years’ experience in dispatch or logistics operations, preferably in an FMCG environment.
• Strong knowledge of fleet management, route planning, and warehouse coordination.
• Excellent communication, organization, and leadership skills.
• Proficiency in Microsoft Office Suite and experience using SAP or warehouse management systems (WMS).