Equity Bank Limited (The "Bank”) is incorporated, registered under the Kenyan Companies Act Cap 486 and domiciled in Kenya. The address of the Bank’s registered office is 9th Floor, Equity Centre, P.O. Box 75104 - 00200 Nairobi. The Bank is licensed under the Kenya Banking Act (Chapter 488), and continues to offer retail banking, microfinance and relat...
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Support the General Manager in the development and execution of the General Insurance distribution strategy aligned with the organization's overall business objectives. Identify market trends, customer needs, and growth opportunities to drive business expansion and revenue generation.
Partnership Management: Establish and maintain strategic partnerships within the banks sectors and segments to leverage the customer base, and bank infrastructure. Collaborate with partners to develop joint marketing initiatives and enhance customer acquisition and retention.
Drive revenue growth through the optimization of existing partnerships and the establishment of new ones.
Collaborate with cross-functional teams to Identify opportunities to expand the medical insurance portfolio by cross-selling additional products and services.
Operational
Channel Development: Develop and implement initiatives to support the branch bancassurance distribution network.
Sales Performance: Monitor and analyze sales performance across the branches, identifying areas for improvement and implementing strategies to achieve sales targets. Ensure efficient lead generation, conversion, and customer onboarding processes.
Collaborate with the sales team to identify and pursue new business opportunities within the General sector and promote inclusivity.
Use of data analytics to drive consumption of relevant solutions.
Work closely with product development teams to create insurance products tailored for different bank segments.
Assist with the development and execution of marketing campaigns to promote insurance products through the bancassurance channel.
Corporate Governance
Compliance: Ensure compliance with regulatory requirements and industry standards in bancassurance and branch operations. Ensure the different distribution channels adhere to governance frameworks, policies, and procedures to mitigate operational and legal risks.
Risk Management: Identify and manage risks associated with bancassurance and ensuring appropriate controls and safeguards are in place to protect customer information, prevent fraud, and maintain data privacy.
Ensure compliance with TCF (Treating Customers Fairly) regulations while attending to customers.
Leadership & Culture
Team Leadership: Provide strategic direction, guidance, and support to the bancassurance team. Foster a culture of collaboration, innovation, and continuous improvement to drive high performance and employee engagement.
Customer-Centric Approach: Advocate a customer-centric culture within the organization, emphasizing the importance of understanding customer needs, delivering personalized solutions, and enhancing customer experience across all bancassurance touchpoints.
Establish key performance indicators (KPIs) for Bancassurance channel, regularly monitoring and analyzing performance against targets.
Use data-driven insights to make informed decisions and drive continuous improvement.
Qualifications
Holder of AIIK Diploma in Insurance
Degree in Business related courses, Bachelor of Commerce, Insurance Actuarial or Bachelor of Business Management.
6 years’ experience in Insurance Sales Management and Data analysis