Engineer - Data Center & Operations at Safaricom Kenya

Description

Reporting to the Data Center & Operations Lead, the Data Center Operations Engineer ensures uninterrupted operations of data center infrastructure, including power, cooling, and security systems.

Key Responsibilities

• Data center uptime (99.999%).
• Reduction in energy consumption & operational costs.
• Number of preventive maintenance incidents successfully mitigated.
• Compliance with security and regulatory frameworks
• Oversee power, cooling, security, and access control in the data center.
• Schedule and execute proactive maintenance of critical assets.
• Ensure redundancy, failover systems, and recovery protocols are in place.
• Adhere to ISO 27001, Uptime Institute, and regulatory standards.
• Deepen team connection to our customers and communities.
• Foster authentic relationships with customers and partners that build trust.
• Explicitly take customer-centric decisions and take personal ownership to achieve results. drive strategy and performance.
• Show ambition and courage, empowering others to go beyond the plan.
• Bold and challenge teams to reimagine how things are done.
• Create psychological safety so everyone can have an impact.
• Identify innovative opportunities and key constraints for business development, diversification, and growth. 

Qualifications

• Bachelor’s degree in electrical engineering, IT, or equivalent.
• Certifications: CDCEP, Accredited Operations Specialist,
• Experience with HVAC, UPS, DCIM, and power distribution systems.