ERP Data Migration Specialist at International Rescue Committee

Job Description

The IT department supports the organization’s work by providing reliable and scalable applications and infrastructure of the IRC’s offices in the US and around the world. An integral component of this effort is the implementation of an ERP solution, Microsoft Dynamics 365 for Operations. The ERP Data Migration Specialist is focused on ensuring the successfully conversion of legacy data into the ERP system, and ongoing operations of ETL processes. Primary responsibilities include data conversions, mapping from legacy systems, and assisting with development and operations of automated ETL systems in support of ERP. Additional responsibilities include data analysis, data quality management, developing business rules, and ad-hoc data reporting.

Major Responsibilities

1. Develop, manage, and execute data mapping and conversions for imports of master and historical data
2. Participate in automated ETL design, implementation, testing, performance tuning, documentation, and operational management
3. Perform analysis, cross-referencing, merging, and consolidation of data from multiple sources
4. Collaborate with staff and vendors, including Data Architect, System Architects, and Business System Managers to contribute to current and future design, implementation, and documentation of data, metadata, and overall systems data architecture
5. Collaborate with QA teams to ensure appropriate technical and business testing of data conversion and ETL operations
6. Support as necessary the daily administration and performance of the IRC’s systems for users throughout IRC’s field and headquarters operations and external partners
7. Ensure that IRC systems security policy standards
8. Create and maintain systems documentation including processes and procedures, data architecture, functionality, security, and policies
9. Participate in execution of systems change management processes
10. Participate in business continuity testing
11. Perform third-level support functions for IRC business systems
12. Performs other duties as assigned.

Key Working Relationships

Position Reports to:  Business Systems Manager
Position directly supervises:  N/A

Indirect Reporting:  N/A

Other Internal and/or external contacts:

Internal:  

1. Applications Group team members, in particular Data Architect, Software Development Manager
2. Project Business Owners, business project team members outside IT, and wider stakeholders
3. Subject Matter Experts across other departments
4. Project Managers and Project Coordinators in the Project Management team

External: 

1. Vendors and Consultants

Required Skills

1. Bachelor’s degree or equivalent
2. 2+ years of experience working with SQL queries, stored procedures
3. 2+ years of experience managing data analysis, conversions, source to target mappings, testing, and operations
4. 1+ years of experience with automated ETL tools
5. Strong understanding of data quality concepts and processes
6. Familiarity with Microsoft Excel
7. Experience with full lifecycle ERP implementations and typical master data requirements
8. Ability to constantly learn and adapt to new technologies
9. Ability to communicate effectively in both verbal (i.e. day-to-day discussions, team meetings, workshops) and written (requirements and design specifications) form, as well as an overall ability to be clear and concise in all communications
10. Strong analytic curiosity and innovative problem solving skills using a systems thinking and evidence-driven approach
11. Good active listening skills and strong attention to detail
12. Strong presentation and communication skills
13. Proven ability to work both independently and in a dynamic, cross-functional team structure
14. Preferred Additional Qualifications
15. Knowledge of Microsoft 365 for Finance and Operations (formerly AX) related data structures and entities
16. Software development experience
17. Working knowledge of Microsoft Access
18. Working proficiency of data modeling, normalization, entity-relationship diagrams, star schemas, data warehousing, entity models, and other data design concepts
19. Experience with Business Intelligence tools and methods such as PowerBI, and Tableau
20. Experience with system integrations through APIs
21. Experience in the NGO sector in the delivery of systems across varying IT infrastructure and low/intermittent bandwidth scenarios

Working Environment

1. Standard office working environment.
2. Some international travel as needed.