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  • Posted: Jan 17, 2025
    Deadline: Jan 28, 2025
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  • Médecins sans frontières (MSF) or Doctors Without Borders, is an international humanitarian-aid non-governmental organization (NGO) and Nobel Peace Prize laureate, best known for its projects in war-torn regions and developing countries facing endemic diseases.
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    ERP Integration & QA Technician

    MAIN RESPONSABILITIES AND TASKS

    • Develop in collaboration with suppliers the integrations between ERPs, Power Platform, other OCBA Systems, and external tools, ensuring seamless data flow and functionality.
    • Perform hands-on tasks and maintain the integrations.
    • Define and execute comprehensive QA process across all developments. Support both manual and automated testing strategies to ensure robust quality control.
    • Work closely with implementation partners to design architecture for customizations and integrations that meets project requirements, scalability, and security standards, maintaining best practices in solution design.
    • Participate in design, implementation, testing, debugging, performance tuning, documentation, validation, and support.
    • Work with information security teams to ensure customizations and integration meet regulatory and organizational standards for data privacy and security.
    • Maintain detailed technical documentation for all developments including integrations, workflows, data mappings, and troubleshooting guidelines to support long-term maintenance and knowledge sharing.
    • Serving as an effective communicator in problem resolution and management.
    • Collaborating with teams to improve automation and the knowledge base for application services.
    • Provide ongoing maintenance and support for all developments, including integrations and ERP solutions. Troubleshoot issues, provide root-cause analysis, and optimize performance as needed.
    • Actively monitor and engage with other OCs to identify advancements in business applications, technical innovations, and ERP solutions. Leverage these insights to recommend improvements to OCBA’s Business applications.
    • Contribute to the sharing of knowledge to the organization in the areas under his/her responsibility.

    SELECTION CRITERIA

    Education and Experience

    • Bachelor’s degree in computer science, Information Technology, or equivalent experience
    • Strong knowledge of Infor ERP systems and their modules. Preferably MS DYNAMICS and/or WORKDAY and/or SUCCESS FACTOR and/or SUPPLY CHAIN ERP and/or HR ERP and/or FINANCE ERP)
    • Experience in customization and integrations in for large-scale ERP implementation.
    • Experience in reviewing of solutions and provide assessments during roll-in of projects into support phase and suggest improvement measures.
    • English as working language, French and Spanish desirable.
    • Certifications in Microsoft integrations and security are desirable.

    Technical skills

    • Experience with ERP modules within one or more product lines.
    • Strong analytical and problem-solving skills to identify, analyze, and solve complex business application problems in an ERP environment.
    • Good understanding of main concepts and trends in ICT / digital technologies, like connectivity and networks, cloud computing, cybersecurity, applications, etc.
    • An understanding of the principles and practice of user centered design/product development.
    • Experience in deploying and managing test automation tools such as RSAT, Selenium, Leapwork, or similar tools is required.
    • Knowledge of low-code programming is desirable.
    • Knowledge of database management and scripting in both NoSQL (preferably Dataverse) and SQL is desirable.
    • Experience in performing data migrations and integration mappings using SQL Integration Services, Scribe or Web Services, middleware such as WCF or BizTalk Serve

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Medecins Sans Frontieres (MSF) on careers.msf-applications.org to apply

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