ERT Manager at Q-Sourcing Servtec Group

To lead, coordinate, and manage a team responsible for responding to emergencies and critical incidents, ensuring the safety and well-being of individuals, minimizing damage, and ensuring a timely and effective resolution.
DUTIES & RESPONSIBILITIES:

• Create and maintain emergency response plans and procedures tailored to various types of emergencies
• Lead and manage the emergency response team, including assigning roles and tasks during emergencies
• Ensure that these plans are regularly updated to reflect changes in risks, regulations, and best practices
• Conduct regular performance reviews and address training needs for team members
• Organize and lead regular emergency response training sessions and simulated drills for the ERT team
• Ensure that all team members are proficient in the necessary skills and that they are familiar with emergency response protocols
• Continuously assess training effectiveness and implement improvements
• Oversee and direct the team’s activities during an emergency, making quick, informed decisions to ensure the safety of all individuals and minimize damage
• Coordinate with internal stakeholders (e.g., security, management) and external agencies (e.g., first responders, emergency services) during incidents.
• Ensure that the team is equipped with the necessary tools, equipment, and resources to effectively respond to emergencies.
• Maintain inventory of emergency response supplies, including first aid kits, fire extinguishers, personal protective equipment (PPE), and other critical materials.
• Oversee the documentation of all emergency response activities, including incident details, decisions made, and actions taken
• Prepare detailed reports for internal stakeholders and regulatory bodies, as required, following an emergency.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Excellent verbal and written communication skills for clear and concise reporting and instructions
• Bachelor’s degree in Disaster management or any other relevant course
• At least Five (5) years’ experience.