Job Openings at Q-Sourcing Servtec Group

Job Summary
The Supply Chain Analyst plays a critical role in supporting the optimization and efficiency of the organization’s supply chain operations.
They are responsible for analyzing data, identifying trends, and providing insights to improve inventory management, logistics, procurement, and overall supply chain performance.
The Supply Chain Analyst collaborates closely with cross-functional teams to drive continuous improvement initiatives and enhance the organization’s competitiveness and profitability.
The Supply Chain Analyst shall work closely with procurement and project teams to provide analytical and reporting capabilities in support of the function goals and objectives for the Group. S/he shall work closely with key entity stakeholders to collate, analyze and interpret data for management decision making.

Key Roles and Responsibilities

• Collect, analyze, and interpret supply chain data to identify trends, patterns, and opportunities for improvement and reduce costs
• Generate Group procurement performance reports, reporting tools, KPIs, dashboards, and presentations to communicate insights and performance metrics to stakeholders and senior management.
• Build RG procurement functions capability in performance reporting across entities
• Assess RG supply chains, operating practices, processes, methods, to identify opportunities to optimize the same and advise initiatives to improve efficiencies
• Work with functional teams in the implementation of supply chain optimization projects
• Collaborate with IT and SAP system architects to develop a system or tools for gathering, interrogating and storing procurement data
• Coordinate the procurement team to develop and update the functional risk register. Be accountable for keeping the risk register across the group updated at all times. 
• Work with Finance to optimize the supplier payments process by designing an aged invoice tracker that helps identify areas of improvement and opportunities for cost optimization.
• Work with key functions i.e. finance in defining and sharing reports on activities impacting procurement
• Support on other strategic sourcing procurement activities as and when required
• Conduct site trainings on reporting requirements & objectives to supply chain teams and key stakeholders
• Ensure compliance with relevant laws, regulations, and internal policies governing procurement, sourcing, and supplier management activities.
• Stakeholder management: maintain relationships with internal and external stakeholders

Minimum, Qualifications and Skills

• A Bachelor’s Degree in Supply chain management or Business related field
• Certifications in data analytics
• 5+ years practical experience in data analysis, dashboards, reporting,
• CIPS or similar qualifications is an added advantage
• Project Management skills and experience is an added advantage
• Proven experience as Supply Chain Analyst or similar role
• Excellent data mining, analysis skills and reporting skills
• Experience in using data to develop insights to improve supply chain process
• Enhanced numerical aptitude and logical thinker with above average attention to detail
• Ability to multitask – managing multiple priorities with strict deadlines
• Experience in creating dashboards for management reports
• Excellent verbal and written communication
• Results driven, self-starter, independent, takes initiative
• Proficient in MS Office, spreadsheets, SQL tools and mathematical analysis and SAP ERP system
• Experience in Procurement and supply chain management is an added advantage

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Key Roles and Responsibilities

•  Identify and onboard top artists, record labels and right holders across Kenya.
• Build and maintain excellent relations with top content partners in Kenya.
• Stay ahead of and track music trends & missing content in East Africa.
• Report on country activities to the Head of Licensing, East Africa.
• Develop the company brand within the Kenyan Music industry
• Active Participation in industry associations, movements, initiatives and activities that role may require.

Qualifications and experience

• Have a Degree in Business, Law or Communication
• Have a thorough understanding of music and the contemporary music scene in  Kenya & East Africa
• Have a good understanding of the digital music industry and a strong grasp of the music industry’s past and future.
• Have Experience with Industry Partnerships such as in Media, Labels, Distributors
• Be a strategic thinker and problem solver with the ability to transform goals into actionable plans
• Have experience with strategic planning and ability to observe, examine, and refine systems and processes and you are familiar with different strategic planning methods like OKRs and KPIs
• Be comfortable with decision-making and exercising sound judgment when confronted with many varying opinions
• Have 5+ years of experience in artist relations, music management or similar fields
• Excellent communicator both to internally & externally
• Experience in project management, sales process, proposal writing and presentations.
• You are eager to learn and grow in East Africa, and to help others do the same.
• Have Experience in Managing Events
• Have Knowledge in Music Publishing

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Key Duties and Responsibilities

• Promote and sell our range of spectacles to existing, New and potential customers.
• Acquire new customers. Offer continuous support and service to our existing customers to ensure long – term relationship.
• Develop and maintain strong relationships with clients to understand their eyewear needs.
• Provide expert advice on frame styles, lens options, and other optical solutions.
• Achieve and exceed monthly sales targets through proactive selling and customer engagement.
• Stay updated on industry trends and product knowledge to effectively communicate features and benefits to customers

Knowledge and Experience Requirements (Qualifications)

• Proven experience in sales, preferably in the eyewear industry.
• Ability to build and maintain positive customer relationships.
• Goal-oriented with a demonstrated ability to meet and exceed sales targets.
• Passion for eyewear and a proven track record in achieving set targets.
• Minimum Academic Qualification – Diploma in related field
• Years of Experience: Minimum 2 years

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KEY ROLES AND RESPONSIBILITIES
Leadership

• Offer leadership and direction to the clinical team while promoting the corporate image at all times.
• Participate in hospital resource management including planning and allocation of clinical personnel to ensure prudent use of time, personnel and material resources.
• Coordinate with visiting doctors and other clinicians to ensure smooth running of the specialists’ clinics with adequate resource allocation and prudent utilization of space.
• Working collaboratively with all other team leaders to promote a multidisciplinary and flexible approach to patient care.
• Participate in scheduled management and operation meetings.
• Advise the Managing Director on all matters concerning the clinical team (including visiting clinicians) and participating in performance reviews of the clinical staff.
• Participate in effective induction programs for new clinical staff.

Clinical Practice

• Responsible for the delivery of high-quality evidence-based practice across both the outpatient and inpatient departments.
• Perform medical procedures in the clinic and wards as needed.
• Reviewing patient files, verifying complex diagnoses, and ensuring treatment plans are appropriate.
• Providing clinical guidance and on-the-job training for the rest of the Clinical team to ensure that they too provide equally excellent services.
• Timely recognition of potential medical complications and dealing with or referring them as appropriate.
• Offering out-patient coverage to our various out-patient facilities.
• Liaising with external consultants, coordinating coverage of the specialists’ clinics.
• Ensuring the team is well prepared to respond to any emergencies by regular drills and ensuring the nursing team consistently monitors the emergency supplies.
• Ensure high levels of patient confidentiality and work ethics in line with applicable code of conduct.
• Collaborate and organize Continuous Medical Education for the clinical staff.
• Carry out journal reviews regularly and discuss with peers as part our CMEs and professional development.
• Maintain and regularly update own professional knowledge and competence through education, research and self-motivated learning
• Providing timely feedback to the team on any gaps identified in the comprehensive treatment cycle.
• Establishing clear and concise referral protocols and directories that are routinely updated.
• Ensure there is proper and effective use of medical equipment and supplies.
• Provide health education and counselling to patients/clients, encouraging preventative healthy lifestyles.
• Ensure effective communication with patients, their family, other health professionals and the entire team at large.
• Represent the Hospital as appropriate across the organization and with external partners.

Clinical Governance and Quality Assurance

• Lead and guide the development and implementation of specific best clinical practice and patient care related policies and procedures.
• Participate in Root Cause Analysis meetings. Ensure thorough investigation of complaints and incidents during delivery of clinical services and take remedial action to address any identified concerns
• At regular intervals and in conjunction with the Clinical Staff, monitor the effectiveness of clinical care provided to patients and their families in the hospital, by undertaking clinical audits to ensure that working policies, practices, and related services are followed at all times. If necessary, ensure that lessons learned are recorded and disseminated and resulting action plans completed.
• Utilize human and financial resources effectively to ensure quality service delivery, profitability, and cost-containment.

Human Resources/Performance management

• Ensure appropriate coverage of all the clinical departments at all times.
• Routine mentorship and on job training of peers and other health care cadre staff.
• Delegate work and responsibilities to support the development of team members and create a culture of value and respect for individual contribution.
• Participate in the Recruitment of clinical team members.
• Review staff performance, ongoing and throughout the appraisal and personal development review process, implementing supportive remedial action where required and undertaking incapability or disciplinary procedures whenever necessary, in line with policy.
• Actively support and supervise staff in their work, demonstrating an understanding of the stressful nature of care and whenever necessary assist in providing solutions or articulate their needs to management.
• Review the structure, workforce, effectiveness, and efficiency of clinical services, working with senior colleagues to ensure an integrated, patient-focused approach to service provision.
• Assist with the investigation and local resolution of staff complaints, identifying action plans, and taking remedial action where appropriate in accordance with Hospital Policy.
• Any other duties as assigned by the supervisor(s)

Education, Experience & Skills

• Bachelor’s degree in Medicine & Surgery (MBChB) from a recognized institution.
• Master’s degree in Paediatrics and Child health
• Registration with the Kenya Medical Practitioners and Dentists Council
• Consultant recognition
• Work experience of a minimum of two (2) years as a Paediatrician in a busy hospital.
• Have a valid practice license.
• Professional Insurance Indemnity Cover.
• Valid EPALS or equivalent certification.
• Experience in Paediatric and Neonatal Intensive Care
• Proficiency in computer application packages.
• Excellent reporting and presentation skills.
• Excellent communication skills – English and Kiswahili.
• Wide knowledge of the healthcare industry.
• Good management skills.
• Be a proactive team player with strong customer service and problem-solving skills.
• Self-motivation and the ability to work with minimum supervision.

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The Senior Category Lead is a strategic role responsible for overseeing and managing specific category of spend for goods and services within the organization. They play a critical role in driving category strategies, optimizing supplier relationships, and achieving cost savings while ensuring quality, innovation, and sustainability.
Reporting to the Contracts & Procurement Lead, the role holders will be expected to ensure the successful implementation of centralized category procurement initiatives across the various Company Group entities.
The role shall work closely with Unit procurement teams and end users to define and execute effective category strategies that will support both the short- and long-term business objectives.

Key Roles and Responsibilities

• Develop and execute sourcing strategies and category plans to meet the company objectives.
• Manage the end-to-end sourcing, tendering, evaluations and contracting activities for assigned categories
• Design and implement category procurement transformation plans
• Forecasting and planning for requirements within assigned categories
• Work with end users to define scopes of requirements
• Collaborate with stakeholders to understand their requirements, address their needs, and ensure effective communication and engagement throughout the category management process.
• Championing and actively driving cost reductions and avoidance opportunities
• Optimizing inventory in order to minimize working capital as well as holding costs
• Negotiating contracts terms for best commercial outcomes for the company.
• Drafting contracts, with support of legal department, and issuance of amendments and change orders
• Supplier performance management for suppliers withing their respective areas
• Monitor category performance metrics, KPIs, and financial targets to track progress, identify areas for improvement, and drive continuous performance optimization.
• Prepare regular reports, presentations, and dashboards to communicate category performance and insights to key stakeholders and senior management.
• Identify and mitigate risks related to supplier performance, supply chain disruptions, regulatory compliance, and other factors impacting the category.
• Ensure compliance with relevant laws, regulations, and internal policies governing procurement, sourcing, and supplier management activities.
• Data extraction and analysis in order to make recommendations for strategic sourcing and decision making
• Build organizational capacity through training and development to end users and procurement staff
• Establishing and maintaining stakeholder relationships internally with key user departments and management and externally with suppliers and contractors

Minimum, Qualifications and Skills

• A Bachelor’s Degree in Supply Chain Management or Business-related field
• Technical / Engineering background and or experience is an added advantage
• 8+ years practical experience in Procurement and Supply Chain with 5 years in strategic sourcing and category procurement
• CIPS or similar qualifications is an added advantage
• Project Management skills and experience is an added advantage
• Analytical certifications will be an added advantage
• Strong background and understanding of strategic sourcing and category procurement in FMCG sectors
• Previous experience in managing different categories of spend; both technical and non-technical, direct and indirect
• Understanding of contract terms and experience in drafting contracts
• Procurement negotiations
• Contracts management pre and post award
• Good data analytics with strategic thinking
• Strong people, persuasion and influencing skills at all levels
• Excellent communication and interpersonal skills
• Sound ethics and integrity
• Results driven, self-starter, takes initiative and able to work independently to drive activities to completion
• Proficient in MS Office
• Experience in SAP ERP module

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To lead, coordinate, and manage a team responsible for responding to emergencies and critical incidents, ensuring the safety and well-being of individuals, minimizing damage, and ensuring a timely and effective resolution.
DUTIES & RESPONSIBILITIES:

• Create and maintain emergency response plans and procedures tailored to various types of emergencies
• Lead and manage the emergency response team, including assigning roles and tasks during emergencies
• Ensure that these plans are regularly updated to reflect changes in risks, regulations, and best practices
• Conduct regular performance reviews and address training needs for team members
• Organize and lead regular emergency response training sessions and simulated drills for the ERT team
• Ensure that all team members are proficient in the necessary skills and that they are familiar with emergency response protocols
• Continuously assess training effectiveness and implement improvements
• Oversee and direct the team’s activities during an emergency, making quick, informed decisions to ensure the safety of all individuals and minimize damage
• Coordinate with internal stakeholders (e.g., security, management) and external agencies (e.g., first responders, emergency services) during incidents.
• Ensure that the team is equipped with the necessary tools, equipment, and resources to effectively respond to emergencies.
• Maintain inventory of emergency response supplies, including first aid kits, fire extinguishers, personal protective equipment (PPE), and other critical materials.
• Oversee the documentation of all emergency response activities, including incident details, decisions made, and actions taken
• Prepare detailed reports for internal stakeholders and regulatory bodies, as required, following an emergency.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Excellent verbal and written communication skills for clear and concise reporting and instructions
• Bachelor’s degree in Disaster management or any other relevant course
• At least Five (5) years’ experience.

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DUTIES AND RESPONSIBILITIES.

• Take a leading role in training, implementation and enforce statutory, client and Q-Sourcing EHS requirements
• Develop risk assessments for all routine jobs and ensure identified risks are adequately mitigated
• Perform job safety analysis for non-routine jobs and implement adequate mitigation measures
• Ensure timely provision of quality PPEs as identified in the risk assessment
• Develop training materials, train, advise and monitor implementation of safe working procedures
• Perform regular facility inspection and follow through closure of all safety gaps identified
• Ensure all required medical examinations are conducted in a timely manner
• Ensure induction and statutory trainings are conducted as and when required
• Ensure inspection and relevant certification (including statutory) of all equipment in use
• Conduct Investigations in the rare event that an incident occurs
• Maintain proper and accurate EHS-related documentation
• Prepare monthly, and other on need EHS reports

QUALIFICATIONS

• Minimum 3 years of experience as an EHS supervisor in a busy manufacturing environment
• AT least Diploma in occupational health and safety
• A degree holder with relevant EHS training certification is acceptable
• Detail-oriented and highly safety-conscious
• Ability to work under pressure
• Excellent supervisory and people management skills
• Excellent oral and written communication skills
• Detail-oriented and highly safety-conscious

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DUTIES AND RESPONSIBILITIES.

• Work directly with Head of projects to implement project goals
• Coordinate and manage project tasks and deliverables.
• Conducting administrative duties, such as setting up meetings and drafting billing summaries
• Ensure total project compliance to statutory, legal and policy requirements
• Supervise all the staff on site and ensure task allocated is completed on time. Review processes to improve efficiency
• Performance management in liaison with HR Manager and client line Managers
• Payroll data preparation for project staff.
• Prepare monthly reports and share with management and client.
• Maintaining staff attendance register on site.
• Report any disciplinary issues to HR for handling.
• Updating and reporting on the schedule progress, budget and spending.
• Identifying skill gaps and ensure closure
• Keep and maintain integrity of all project records
• Participate during interview process for recruitment of staff in their project.
• Monitoring project performance and Agreeing on priorities with client.
• Communicating your project plan internally and with the client
• Assign duties to staff to implement project goals, as needed.
• Oversee variable aspects of projects and provide direct assistance to ensure timely project execution.
• Make requisition of materials and other items necessary for completing project goals.

QUALIFICATIONS

• Minimum 3 years working experience with over100 staff
• Minimum diploma in project Management, Human Resource management or business-related course with hard sales experience.
• Experience in financial product sales an added advantage
• Excellent planning & Organization skills.
• Basic Accounting and proficiency in Excel is desired
• Excellent interpersonal and Communication skills
• The ability to work under pressure and meet deadlines
• Tactful, swift and attentive to detail
• Excellent problem solving and decision-making skills
• Pro-active, flexible, positive and reliable

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• The Assistant Decorator will be responsible for ensuring that each Home is prepared to the highest standards for every guest. This includes managing house setups, quality control, maintaining the brand’s aesthetic, and handling guest concerns related to furniture and décor during their stay. The Assistant Decorator will oversee the inventory of all furniture and décor across the portfolio of 40 houses and associated stores. This role includes resetting properties after each check-out, ensuring that every detail is in place before the next guest checks in, and maintaining a detailed inventory to track all items in the homes and stores.

DUTIES AND RESPONSIBILITIES.

• Ensure that any new items or replacements are sourced and installed in a timely manner during a guest’s stay.
• Items replaced promptly without disrupting guest experience.
• Maintain and update the inventory of all furniture and décor across the Homes’ portfolio of 40 properties and stores.
• Comprehensive inventory maintained, with accurate tracking of all items.
• Ensure that all items in the inventory are accounted for, conducting regular audits of the homes and stores.
• Inventory discrepancies minimized and addressed promptly.
• Maintain and eventually take full responsibility for the brand guide, ensuring consistency across all properties.
• Brand guide followed strictly in all setups.
• Perform regular quality checks on properties to ensure everything from the décor to the small details (soaps, coffee, branded items) meets the brand standard.
• Properties pass all quality checks with high marks.
• Work with the guest relations team to understand and execute any customizations for specific guests, ensuring their preferences are reflected in the setup.
• Positive guest feedback on customized services.
• Ensure all personalized gifts (e.g., diaries, local crafts) are prepared and placed in the home before guest check-in.
• All homes have appropriate personalized touches ready for guests.
• Source materials, décor, and furnishings from local vendors, ensuring competitive pricing without sacrificing quality.
• High-quality items sourced within budget.
• Maintain relationships with local artisans and second-hand vendors to incorporate upcycled and locally crafted items into properties.
• Successful integration of locally crafted and upcycled pieces.
• Assist in identifying and curating artwork for hospitals through the home Art for Healing Foundation.
• Art sourced for the foundation and hospitals.
• Coordinate with contractors, vendors, and suppliers to ensure that all deliveries and installations are completed on time for house setups.
• Projects completed on time and within budget.
• Oversee the logistics of each house setup, ensuring smooth coordination with guest relations and housekeeping teams.
• Seamless check-ins with no delays or missing details.

QUALIFICATIONS

• Bachelor’s degree or diploma in Interior Design, Architecture, or a related field.
• Experience in interior decoration or property management, preferably in the luxury real estate sector.
• Strong attention to detail, especially in quality control and ensuring brand consistency.
• Experience in managing house setups or similar projects with tight deadlines.
• Experience in maintaining and managing inventories across multiple locations.
• Strong organizational and project management skills, with an ability to manage multiple tasks simultaneously.
• Familiarity with sourcing locally crafted and upcycled furniture and décor.
• Experience working with local artisans and vendors is a plus.
• Knowledge of design software (AutoCAD, SketchUp, or similar) and Microsoft Office.
• Ability to maintain and develop Standard Operating Procedures (SOPs) for house setups and inventory management.
• Excellent communication and interpersonal skills, with the ability to work well with vendors, contractors, and the guest relations team.

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The Housekeeper will have strong communication and interpersonal skills, with an ability to work with minimal supervision and demonstrate initiative and flexibility. He/She should be of a compassionate and caring nature, with the desire to provide comfort to our live-in clients.
In addition, he/she should have knowledge of health and safety policies and procedures as well as knowledge of cleaning and sanitation products and methods, including cleaning of sensitive materials
DUTIES & RESPONSIBILITIES:

• Cleaning and tidying up the property’s rooms, elevators, lobbies, common areas, and corridors
• Dusting and polishing various surfaces and furniture daily
• Vacuuming, sweeping, and mopping floors
• Emptying trash bins
• Changing linens and towels and replace toiletries
• Providing laundry services for guests
• Collaborating with the Concierge for any special clients’ requirements
• Restocking cleaning supplies and toiletries in the pantry
• Reporting promptly any issues that require maintenance