Evening Shift Debt Collector at Collection Africa Limited

Your responsibilities will include;

• Contact debtors via calls and text messages to implement repayments plans.
• Collect outstanding debts owed to banks and corporations in accordance with the systems, processes and guidelines issued by the Recoveries Performance Manager to ensure positive cash flow.
• Deliver a monthly collection target of Individual targets set by the company according to the portfolio you have.
• Maintaining debtors data integrity and keeping customer details confidential
• Respond to all client correspondences e.g. e-mail, telephone, postal mail.
• Preparation of client reports as required on a daily basis.
• Monitor slow moving accounts to identify delinquent and take necessary action to recover the debts.
• Managing debt records of defaulters using recovery systems and Ms Excel.
• To engage with debtors using a variety of means to obtain information needed for debt recovery process.
• Conduct field visits for all list all debtors assigned according to the portfolio you have.

Required Qualification;

• A degree or Diploma Certificate.

Other Qualifications,

• Must be computer literate.
• Must be eloquent in English and Kiswahili.
• Experience in working with targets and tight deadlines.
• Knowledge of relevant legal requirements.
• Excellent communication and people skills.
• Good in negotiating and persuading.