General Manager- Operations and Investor Support at Export Processing Zones Authority (EPZA)

JOB REF NO: EPZA/01/04/2023

Job Purpose 
The job holder is responsible for formulating investor support strategies, policies, regulations and guidelines for effective investor Support, Facilitation, Compliance, Industrial Relations and Regional Management of the EPZ Programme. 

Key Responsibilities / Duties / Tasks 
Managerial / Supervisory Responsibilities 

• Develop work plans and budgets for the Directorate for approval
• Oversee the execution of the approved Directorate work plans and budgets
• Oversee performance management in the Directorate
• Prepare and submit monthly, quarterly and annual reports for the Directorate
• Prepare draft Board management papers for approval
• Identify training needs for the Directorate’s staff
• Participate in workforce planning and recruitment of staff within the Directorate
• Spearhead the development and review of the Directorate strategic plan
• Identify procurement needs of the Directorate
• Mentor and coach Directorate’s staff
• Participate in various committees in the Organization

Operational Responsibilities / Tasks 

• Oversee the functions of the implementation of Directorate’s strategic plan, monitoring and evaluation.
• Lead in the review of the Directorate strategic plan and operational plans
• Identify, examine, analyze and initiate review of policies touching on Operations and InvestorSupport.
• Ensure EPZ Enterprises comply with relevant Kenya Laws in their operations
• Spearhead the performance contracting process among the staff in the Directorate
• Ensure implementation of work Plan for the Directorate
• Develop linkages and partnerships with different Government Agencies, County Governmentsand other Institutions for effective investor support facilitation
• Oversee Advocacy role in investor support facilitation
• Plan and co-ordinate annual EPZ Investor Forums
• Lead the development, expansion and growth of the EPZ programme in the Regions
• Oversee Pre – Investment and post Investment facilitation for EPZ Investors 
• Ensure sound management of Public Zones
• Carry out annual staff performance appraisals

Job Dimensions: 
Financial Responsibility: 

• Development of budgets for the Directorate
• Develop and monitor procurement for the Directorate
• Recommend expenditure for the Directorate Responsibility for Physical Assets 
• Responsible for physical assets assigned by the Authority
• Provide oversight for all the Directorate physical assets

Decision Making:

• Make strategic, operational and financial decisions for the Directorate
• Plans work for subordinates
• Assigns work to subordinates
• Monitors subordinates work performance
• Appraises/evaluates subordinates’ performance

Working conditions: 

1. Works largely in an office environment with occasional travel

Job Competencies (Knowledge, Experience and Attributes / Skills). 
Academic Qualifications 

• Masters Degree Business Management/Administration or related field from a recognized Institution 
• Bachelors’ Degree in Business Management/ Administration or related field from a recognized institution

Previous relevant work experience required.

• Twelve (12) years relevant experience with three (3) years served in the position of Manager, Investor Support or comparable position in the Public Service or reputable Organization.