Chief of Staff at United States International University - USIU Africa

The Chief of Staff is a senior officer whose major role includes coordination of multiple tasks for the Vice Chancellor, advising on priorities based on competing priorities within the office and functions of the Vice Chancellor, execution of strategic tasks including monitoring and task performance management for effective and efficient implementation, manage and prioritize special projects, coordinate and ensure seamless work between units reporting to the Vice Chancellor through support and communication.

This role requires considerable judgment, tact, creativity, adaptability, and initiative. It also requires the ability to produce high-quality work product within tight and competing deadlines; flexibility and willingness to adjust to changing priorities to meet organizational needs; an unwavering commitment to service; a positive outlook; and a high level of confidentiality.

Responsibilities

Strategic Management and Support

• Serves as the primary liaison and aide, ensuring seamless coordination of the vice chancellors’ endeavours.
• Manages the execution and documentation of the Strategic Plan
• Coordinate implementation of University-wide initiatives and monitor progress toward institutional goals.
• Assist in translating the Vice Chancellor’s vision and strategy into actionable goals and objectives.
• Prepares and contributes to the preparation of reports, briefings, presentations, and communication of the university strategic issues, as appropriate

Executive Support and Governance

• Serves as principal aide and executive officer to the Vice Chancellor including managing priority and strategic functions of the office; supports the Vice Chancellor in dealing with topics important to faculty, staff, students, and other key stakeholders
• Leads special projects as requested by the Vice Chancellor.
• Manages large scale projects of the university on time and budget, as appropriate.
• Participates in key constituent meetings (as requested by the Vice Chancellor), ensures appropriate and responsive follow-up and accountability and facilitates resolution of matters requiring the Vice Chancellor’s attention

Institutional Effectiveness

• Prepares and contributes to the preparation of reports, briefings, presentations, and communication of the university strategic issues, as appropriate
• Assists the Vice Chancellor in setting institutional priorities and ensuring staff remains focused on meeting annual KPIs and strategic plan objectives
• Coordinates and contributes to institutional planning, policy development, Vice Chancellor’s initiatives, and problem resolution
• Anticipate, identify and troubleshoot issues of concern or significance for the Vice Chancellor; exercise discretion to ensure that matters requiring the attention and/or decision making of the Vice Chancellor are thoroughly developed, researched and evaluated

Stakeholder Engagement

• Coordinate multiple project work streams across various issues and stakeholders, including tracking key activities and milestones, manage deliverables to deadlines, integrate activities across work streams, surface project risks and concerns, and recommend solutions as appropriate.
• Coordinates with the University Management Board and others to coordinate progress and resolution of Vice Chancellor’s assignments
• Ensures that matters requiring the attention of senior leadership, including the Vice Chancellor, are thoroughly developed, researched, evaluated and appropriately resolved
• Supports the Vice Chancellor at internal and external meetings and forums, as designated

Collaboration and Coordination

• Participate in strategic scheduling of events, meetings, and other requests to balance and address key objectives.
• Develop and execute strategies aligned with the long-term vision and objectives of the university
• Works collaboratively with senior leadership team to develop materials, manage and/or coordinate the planning and management of strategic events
• Manages high-priority projects and key strategic initiatives and coordinates necessary actions and communications across internal and external university stakeholders

Candidate Profile

Qualifications and Experience

• Master’s degree in Business Administration, Education Management, Public Administration, or a related field (PhD an added advantage).
• Minimum of 10 years of progressive experience, with at least 5 years in a senior management or strategy coordination role, preferably in higher education or a complex institutional environment.
• Proven experience in strategic planning, governance support, and project management.
• Strong analytical, communication, and interpersonal skills, with the ability to influence across diverse teams

Key Competencies

• Strategic thinking and problem-solving ability.
• Strong organizational and project management skills.
• Excellent written and oral communication skills.
• High level of integrity, confidentiality, and discretion.
• Ability to manage multiple priorities in a fast-paced environment.
• Demonstrated leadership and relationship management skills.

Desired Attributes

• Combination of academic institution governance and ability to execute, analyse and communicate
• Exceptional communication, negotiation, and presentation skills.
• Analytical and strategic thinker with a bias toward action and take remedial/corrective measures
• High emotional intelligence and professional maturity in managing senior relationships.
• Strategic plan driving, development, execution and performance monitoring
• Ability to read a room and make coherence connection of divergent view points.
• Administration experience, works well with people and understands people
• Strategic financial management and knowledge of the budget development and management