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  • Posted: Mar 24, 2022
    Deadline: Not specified
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    Grafana Labs is the company behind Grafana, the leading open source software for visualizing time series data. Grafana Labs helps users get the most out of Grafana, enabling them to take control of their unified monitoring and avoid vendor lock in and the spiraling costs of closed solutions.
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    Field Engineer

    About the job

    Are you looking for the next step in your career? Enjoy a challenge? Love to innovate? This is an exciting opportunity to join a technology startup in a high growth phase. The Field Engineering team works closely with our Presales Solution Engineering team, as well as Product and Marketing, to ensure the SE’s have the tools, collateral, enablement and experts they need to close business. If you’ve ever served in a Technical Presales role for a software company, you know just how much knowledge you are expected to have, demos you need to show at the drop of a hat, workshops you need to execute on, etc. The Field Engineering team will offload the technical heavy lifting from the Solution Engineering team so they can focus on selling, community building, learning, and other adoption and revenue focused activities.

    As a Field Engineer, your primary customer is the Presales Solution Engineering team. Ideally you will be someone who has served in a presales role before and as such, will have a deep understanding of what it takes to be successful in that role. You will be responsible for designing, developing and delivering Technical presentations and whitepapers, Product demonstrations and Product workshops to the SE’s for them to deliver to prospects/customers and the community. Building these will require you to work across departments, often engaging with Product Management and Marketing, Engineering and our Customer Experience teams. You will also become a SME on one or more of our products enabling you to assist the field with deep dive technical meetings, large strategic POV’s, blogs, webinars and more.

    Requirements

    • Technical experience, serving as a Developer, Architect and/or successful presales Solution Architect. OSS selling experience is a plus.
    • Deep understanding of at least one of the technologies in the Observability space, eg. Grafana, Loki, Prometheus, Tempo, Elastic, Splunk, Datadog, etc.
    • Comfortable with at least one modern programming language.
    • Understanding of the modern software development lifecycle, including debugging, investigation.
    • Working familiarity with Linux, including common tools.
    • Should be able to Architect a Modern application on one of the primary cloud providers (AWS, Azure or GCP), including IAC tools such as Terraform, understand the tradeoffs between build vs buy, the technologies that you would make up that architecture like Kubernetes, Docker, Serverless, Microservices and many more.
    • Experience building and delivering technical for technical folks. This includes Workshops, Demos, Decks, Webinars, Videos etc.

    Method of Application

    Interested and qualified? Go to Grafana Labs on boards.greenhouse.io to apply

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