Field Fraud Risk Officer at SunCulture Kenya Ltd

About the role:

Responsible for conducting investigations into allegations of fraud, waste or abuse committed by clients and or staff against SunCulture Kenya Limited. Reviewing and researching evidence/documents to analyze the overall fact pattern of claim and synthesize data into a professional report with recommendations.

Key Responsibilities:

• Evaluate risk & return. Measure and interpret results. Identify management information systems (MIS) and data needs in the fraud risk environment;
• Evaluate potential control enhancements that improve business controls or reduce impact to customer experience;
• Maintain strong awareness of industry trends so these can be effectively communicated to Business partners and clients;
• Produce regular performance reporting for stakeholders to coordinate actions and mitigation plans;
• Strong analytical skills; Manage data quality issue research, investigation, and resolution through interactions with IT, BI, policy, analytics, and operational resources;
• Provide support for Point of Contact systems (POCs) with new vendor tools that combat fraud applications and account takeover;
• Provide governance over fraud to mitigate negative impacts amongst the fraud functional areas;
• Develop innovative tools to eliminate manual profiling efforts by analytics and innovation teams;
• Build interactive scorecards and reporting needed to identify potential impacts of poor-quality data on fraud decision-making;
• Address data related and compliance issues;
• Create a roadmap that identifies potential future data/technology needs that allow for scalability within our data quality framework.

Does this sound like you?

• Bachelor’s degree or equivalent work experience;
• Strong analytical skills;
• Strong knowledge of Information Security risks and controls;
• Supports diversity by actively building and cultivating strong connections and partnerships across businesses/regions;
• Strong project management abilities and direct experience with Agile methodology principles;
• Ability to work independently and influence others;
• Fraud experience in a Financial Institution;
• Be a Certified Fraud Examiner (CFE) or an equivalent or willingness to obtain CFE or an equivalent within 12 months of hiring;
• Strong knowledge of the fraud management life cycle and industry trends.