Field Maintenance Technician at Koko Networks

Your Role

You will be responsible for maintenance activities of KOKO points, Smart Depot and Smart Tanker units ensuring they run to their maximum efficiency and uptime.

What You Will Do!

• Perform routine unscheduled and scheduled maintenance.
• Field testing of newly delivered features, upgrades, and fixes to the Network
• Contribute to the setup of hardware and other systems and conduct repairs when necessary
• Conduct general upkeep procedures activities and other tasks as assigned by the line manager
• Diagnose errors and resolve technical problems using a structured approach with a view to resolving incidents in a timely manner and preventing recurrence.
• Document troubleshooting steps, workarounds, and resolution details
• Make recommendations for products, Standard Operating procedures, and process improvements
• Plan and prioritize field activities to ensure optimal use of resources and efficient operations
• Demonstrate accountability, care, and responsibility for company resources, tools, and equipment assigned to the team; maintaining them in good working condition.
• Ensure adherence to Health, Safety, Environment, and Quality Management System requirements, as well as communicate any potential risks identified

What You Will Bring to KOKO

• A Degree/Diploma/Higher Diploma in Mechanical or Electrical engineering or a related discipline
• A minimum of 2 years experience in field operations or a similar technical capacity.
• Ability to test, troubleshoot, service, and repair equipment
• Working knowledge of plumbing repairs, maintenance processes, methods, and installation techniques
• Excellent analytical, and problem-solving skills and attention to detail
• Excellent written and spoken technical English.
• Organizational skills with the capability of working towards tight deadlines
• A team player able to work effectively with others and independently with minimal supervision