Field Officer, Internal Audit (Fixed Term Contract) at GiveDirectly

Recipient engagement (60%): 

• Directly engage with high risk recipients to provide them with the necessary support so that they receive their transfers safely.
• Directly engage with recipients to  identify any corrections or improvements in field processes that are needed. 
• Investigate and resolve any recipient cases that have been flagged to the Internal Audit team.
• Identify and escalate key risks associated with GD’s programs in the community.

Risk monitoring (30%):

• Work with the Internal Audit, Associate Field Manager in undertaking risk monitoring activities within the community.
• Measure the quality of data received from the field teams against set data quality standards, reporting any cases of inconsistency.
• Report any cases of fraud and bribery by GD staff and or recipient(s) that are identified through the appropriate escalation channels. 
• Utilize technology in order to flag any abnormalities in operation. 

Other (10%)

• Support the Internal Audit, Associate Field Manager in onboarding processes of new team members. 
• Assist the Internal Audit, Associate Field Manager with hosting visitors to the project location.
• Assist with response to “crisis” events (e.g. refusal spikes, government shut-down, coordinated fraud, etc.)
• Promote effective team culture by encouraging recognition of positive achievements, planning team events periodically, and other team-building initiatives.

Required Qualifications

• Bachelors degree in Social Sciences, Community Development, Development Studies, or a related field.
• Fresh graduates from Turkana are highly encouraged to apply.
• MUST be a resident of Turkana County.
• Proficiency in Turkana language is a MUST.
• Fluency in Kiswahili; proficiency in English is preferred.
• Possess critical thinking ability and good judgment in resolving operational glitches.
• Possess high-quality problem solving, work ethic.
• Good time-management skills.
• Particularly skilled with interpersonal skills, honesty  and high integrity.
• Strong interest in the mission of GiveDirectly and commitment to advancing GiveDirectly  distinctive values.
• Physical fitness and the ability to cope with difficult weather conditions or terrain.
• Excellent communication skills and the ability to represent the organization effectively to external parties.
• Have the ability to exercise patience and good judgment in resolving recipient’s challenges.