Field Service Technician at Corporate Staffing

Responsibilities:

• Assist with stripping, cleaning, testing, and building of Vacuum Pumps, Book in all pumps as per procedure when delivered on-site, and ensure that the Branch manager is informed of the delivery.
• Ensure all spare parts are packed into shelves correctly when consignments are delivered from Europe, including pumps. 
• Ensure the correct persons are notified when spare parts are delivered on-site and all the paperwork is given over.
• Get spares ready for collection when required to do so.
• Do regular spare stock takes and notify the Branch manager when re-order levels are reached.
• When spares are removed from complete kits ensure that the kit is marked accordingly, and the Branch manager is informed that the spare needs to be replaced in that kit
• You will be responsible for spray painting of all types of hardware on-site and will do so in a safe way which includes wearing a face mask.
• Will be required to do the service center and field service work (Hands-on)
• Conduct Vacuum Audits
• Experience in on-site technical problem solving – must be solution orientated 
• Customer Training on pump services
• Must be able to implement company procedures, new policies, and procedures in the new service workshop/center
• Must know and adhere to all Health and Safety requirements in the Workshop.
• Must be able to liaise with customers in a professional and courteous manner. He will be contacting customers to discuss fault finding and servicing of their pumps and to inform them when their pumps will be serviced/repaired and delivered back to the client

Qualifications.

• Degree/Diploma in Mechatronic Engineering.
• 1-2 years of experience working in a technical service workshop
• Expert Mechanical & general electrical experience working on pumps and electrical motors
• Must have a Driver’s Licence
• Must have strong knowledge of mechanical and electrical principles
• Must be computer literate – advantage: Microsoft Office, Excel, and Pastel.
• Must be able to work with people
• Must be willing to learn more skills and do training
• Must be able to complete a task in the reasonable and required time.
• Must have a good understanding of stock and spares levels. 
• Must be able to work as a team player