Field Service Technician  at Davis & Shirtliff Group

Key Roles and Responsibilities: -

• Troubleshooting, testing, repairing, and servicing technical equipment.
• Providing service and customer support during field visit.
• Managing on-site installation, repair, maintenance, and testing.
• Diagnosing errors or technical problems and determining proper solutions.
• Operating vehicles and machinery in a safe manner.
• Following company procedures and protocols.
• Cooperating with technical teams and sharing information across the organisation.
• Building positive relationships with customers.
• Perform other duties as assigned.

The successful candidates will have the following qualifications and abilities and those who do not meet the criteria need not apply:;

• Must have a Diploma in either Electrical, mechanical or Water Engineering or equivalent from a recognized institution.
• Possess high personal and professional integrity.
• Excellent analytics, good communication and interpersonal skills.
• Diligent and proactive in approach to work.
• Experience working in a similar position for at least three (3) years and being conversant with field service operations.
• T3 qualification with a solar installation experience is an added advantage.
• Skills in plumbing is an added advantage.
• Capable of effectively managing field teams at site.
• Basic ICT competency including MS Office Suite (Excel, Word).