Jobs Career Advice Signup
X

Send this job to a friend

X

Did you notice an error or suspect this job is scam? Tell us.

  • Posted: Feb 7, 2022
    Deadline: Not specified
    • @gmail.com
    • @yahoo.com
    • @outlook.com
  • Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us

    Sokowatch enables informal retailers to order products at anytime via SMS or mobile app, and receive free same-day delivery to their store. This makes it easier for shopkeepers to source goods and helps manufacturers ensure that their products are consistently available to consumers. 
    Read more about this company

     

    Financial Services Associate (Machakos)

    Role: Financial Services Associate
    About you

    You are responsible for the execution of Sokowatch’s Financial Services strategy in Kenya. You are the owner of the Sokowatch Financial Services product delivery targets including working capital financing, asset financing, insurance and other financial products to come.

    You are charged with training, developing and retaining a world class financial services team delivering effective KYC, sales, credit administration and collections.

    Reporting into: EA Financial Services Manager

    Your Mission in our Vision

    Financial services will be the biggest differentiating factor of Sokowatch from its competitors. By crafting a suite of services/financial products that not only meets the needs of our customers but also enhances their earnings potential, Sokowatch will become an indispensable long-term partner for our customers.

    Our strategy is to provide a world class customer experience with regards to accessing basic financial services through effective education and signaling that allows our customers to graduate to more sophisticated financial products. In the long-run, these more sophisticated financial products will be the profit engine of the financial services business

    Key Responsibilities;

    • Capacity to recruit & manage clients including KYC, usage, retention and repayment
    • Managing customers directly and in liaison with the sales team to ensure
    • Growth
    • Ensure they order the set number of SKUs and grow their SKUs per order
    • Ensure they grow Average Revenue Per User MoM
    • Ensure on-time repayment of credit with capacity to escalated collections
    • Daily follow up of overdue invoices through phone calls and field visitations
    • Developing Pay plans / Promise to Pay database with elaborate follow ups
    • Ensure a thorough KYC process by conducting a verification exercise for all new clients and capturing relevant information in systems for decision making
    • Conduct customer education to all new and existing clients to ensure adherence to Sokowatch credit terms and communicate any changes of policy
    • Handle all customer and agents complaints within the credit portfolio
    • Any other duties may be assigned

    Qualifications

    • Diploma in a Business related course
    • Proven work experience in credit management
    • Good understanding of lending procedures & credit related laws
    • 2-4 years of credit experience
    • Be willing to regularly travel to customer sites
    • Have considerable experience with customer negotiations

    Method of Application

    Interested and qualified? Go to Sokowatch on sokowatch.breezy.hr to apply

    Build your CV for free. Download in different templates.

  • Send your application

    View All Vacancies at Sokowatch Back To Home

Subscribe to Job Alert

 

Join our happy subscribers

 
 
Send your application through

GmailGmail YahoomailYahoomail