Fleet Operations Coordinator at BasiGo

You might like this job if:

• You believe electric transportation is the future and want to make it a reality
• You enjoy the operational challenges of introducing new reliable and sustainable power systems
• You’re able to take a risk on something new, thrive in ambiguity, and can adapt to change
• You want to create a cleaner, safer, and technologically advanced future for African cities.
• You want to roll up your sleeve and get the job done

Position Summary and Responsibilities:

Under minimal supervision,

• Develop cordial relationships with SACCO personnel especially those directly responsible for the E-Buses
• Liaise with the service team and schedule a roster for E- bus scheduled and unscheduled service and maintenance
• Effectively communicate and engage E-Bus drivers and conductors on any operational challenges
• Manage and coordinate with the service lead on any roadside rescue operations or accident scenes  for BasiGo E-Buses
• Ensure that all operations of charging, Daily checks, Bus cleaning, Receiving and dispatch are done in a timely and effective manner and any challenges/delays are accurately reported and captured on BasiGo platforms
• Continuously monitor BasiGo E-Bus monitoring platforms for all entries and coordinate with the various heads for timely execution of these entries
• Coordinate bus repositioning between different charging stations
• Ensure availability of service van/truck to aid in operations
• Ensure all operation actions/processes are well documented
• Continuously monitor flow of operations and draw up an improvement plan of processes and procedures
• Liaise with insurance on accident information and processing of claims
• Any other reasonable duties as may be assigned.

Roles & Responsibilities

Required Qualifications

•  Bachelor’s Degree in related field or 2-3 years of experience preferably in transport, logistics, engineering, economics, management, business administration. 
• Proven working experience in Bus service operations will be an added advantage.
• Ability to collate data and make presentations of the same
• Strong technical capabilities and an ability to learn new technologies and systems.
• Demonstrated organizational and planning skills
• Good interpersonal and communication skills with good command of spoken English and Kiswahili.
• Proactive problem-solving skills.
• Flexibility to work based on the demands of the business, which may require working shifts i.e evenings/nights or weekends.

Skills & Attitude

• Enterprising, self-starter who is adaptable to the changing dynamics of a start-up business
• Humility / Flexibility. This is an early stage  start-up company with a fast-paced environment. Job duties may evolve quickly.
• Detail-oriented, resourceful, diligent, and able to operate independently with limited supervision (completing assigned work accurately and in a timely manner)
• Good driving record demonstrating the ability to safely operate a motor vehicle is required.