Food & Beverage Intern at Accor

Job Description

We are seeking an enthusiastic and dedicated Food & Beverage Intern to join our dynamic team. This internship offers an exciting opportunity to gain hands-on experience in the hospitality industry while contributing to our commitment to exceptional guest service.

• Assist in serving food and beverages to guests in various outlets, including restaurants and room service, maintaining high standards of courtesy and professionalism
• Support the setup of tables and bars according to food & beverage standards
• Participate in daily briefings and monthly communication meetings to discuss various aspects of food service and preparation
• Attend departmental training sessions to enhance knowledge of service standards, grooming, and job-specific skills
• Assist in planning and organizing food & beverage promotions within assigned outlets
• Collaborate with team members to ensure smooth operations and maximize guest satisfaction
• Learn and adhere to food handling policies and regulations
• Familiarize yourself with all services and facilities offered by the hotel
• Demonstrate flexibility in extending job duties and responsibilities to meet business demands and guest service needs
• Contribute to maintaining a clean and organized work environment

Qualifications

• Pursuing or recently completed a degree in Hotel Management or a related field
• Strong interpersonal and problem-solving abilities
• Excellent communication skills and ability to work effectively in a team
• Customer-focused mindset with the ability to remain calm and courteous in high-pressure situations
• Basic knowledge of food and beverage service standards
• Willingness to learn and adapt to new situations quickly
• Ability to work well under pressure in a fast-paced environment
• Detail-oriented with a commitment to maintaining high standards of service
• Basic computer literacy
• Flexibility to work various shifts, including weekends and holidays
• Enthusiasm for the hospitality industry and a passion for delivering exceptional guest experiences
• Knowledge of local culture and customs is a plus